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Sr. IT Support Engineer

W3Global
Pittsburgh, PA Contractor
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/29/2025
Job Title: Sr. IT Support Engineer

Locations: Pittsburgh, PA, & St. Louis, MO (Hybrid weekly 3 day Office)

Must Have Skills: JIRA, Windows Administration, MAC OS Laptops, Slack, Okta, Google Space

Job Description

Experience: 4 to 6 Years

  • Work with users primarily on basic Level 1 and infrequent Level 2 troubleshooting for the audience of Blink Health employees.
  • Strong time-management and communication skills.
  • Travel onsite for our CEO's technical needs.
  • Must be within a 1-hour drive of Bellevue, WA
  • Must have reliable transportation even for off-peak hours.
  • Onboard and offboard users by following our robust documentation.

Required Skills - Provided Level 1 Support

  • Okta
  • Google workspace
  • Windows laptop, Intune
  • MacOS laptops, Jamf
  • Jira/confluence
  • Slack

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