IT Project Manager (SOAR LBC)

Department : Platforms - Delivery Management

This group will typically handle several key responsibilities :

System Integration : Ensuring seamless integration of various IT systems and platforms used in PBM operations. This includes integrating pharmacy management systems, claims processing systems, and customer service platforms to ensure smooth data flow and operational efficiency

Project Management : Overseeing the delivery of IT projects related to PBM. This involves coordinating with different teams, managing timelines, budgets, and resources, and ensuring that projects are completed on time and within scope

Platform Maintenance and Upgrades : Regularly maintaining and upgrading IT platforms to ensure they are up-to-date with the latest technologies and compliant with regulatory requirements. This includes implementing new features, fixing bugs, and enhancing system performance

Data Management and Analytics : Managing large volumes of data generated by PBM operations. This includes ensuring data accuracy, security, and availability, as well as leveraging data analytics to provide insights that can improve decision-making and operational efficiency

User Support and Training : Providing support and training to users of PBM platforms. This includes troubleshooting issues, offering training sessions, and creating user manuals and documentation to help users effectively utilize the platforms

Vendor Management : Collaborating with external vendors and service providers to ensure that third-party solutions and services are effectively integrated and aligned with the company's PBM objectives

Duties :

• Provides counsel and advice to top management on significant IT Project Management matters, often requiring coordination between organizations.
• Responsible for managing, directing and planning multiple complex projects, or occasionally one highly-complex project, consisting of one or more project teams.
• Responsible for coordinating, scheduling and assigning project tasks, team building, maintaining working relationships with client functional areas outside of IT.
• Applies project development methodologies and reporting techniques to indicate project status.
• May manage and direct one or more project teams of project managers, specialists, analysts and programmers to meet complex project objectives.
• Reviews, evaluates and formulates project plans, schedules and budgets.
• Allocates staff and budget resources to meet changing corporate needs. Identifies and negotiates schedules, milestones and resources required to meet project objectives.
• Organizes and guides project operations through the use of methodologies accepted by the industry.
• Evaluates progress and reports progress in terms of quality and performance metrics common to IT projects.
• Modifies schedules as required.
• Works with client departments to coordinate systems testing, installation, training and support.
• Keeps informed of technical and managerial advances in IT.
• Focuses on providing thought leadership and technical expertise across multiple disciplines.
• Recognized internally as "the go-to person" for the most complex IT Project Management assignments.
Skills :
• MS Project
• Word
• Visio
• Clarity
• JIRA
• Excel

Education :

Minimum Degree Required :

Certifications & Licenses :