Key Management Services Analyst

**Local to Kansas City, Missouri only at this time.

As part of the Key Management Delivery (KMD) team, the job holder will be responsible for the day-to-day delivery and support of the various security services managed by KMD including performing the exchange of cryptographic keys with the client's customers on a global basis, adhering to strict security procedures and standards and communicating with customers via email and phone.
These services include:

• The secure processing of transactions using features such as PIN, CVC, EMV chip and PayPass cryptographic functionality.
• The management of several client Certification Authorities for the provisioning of PKI certificates used for EMV Chip off-line capabilities, certificates supporting the client's internal infrastructure, SecureCode implementations.

Responsibilities:

• Project manage the exchange of cryptographic keys and related material between the client and its customers for the enablement and continuity of the services offered.
• Operate the security and key management systems used by the KMD within the boundaries of operational and security procedures.
• Provide support to both internal and external customers, on both specific technical questions relating to the services as well as general operational or procedural aspects.
• Participate in the operational set-up of new security services offered by the client and in the improvement of the operational efficiency of existing services.

Qualifications:

• Graduate or equivalent education
• Knowledge /Experience (preferred)
• Knowledge of payment authorization systems
• Technical and basic knowledge of IT Security and cryptography
• Customer service background
• Fluent in English, both verbal and written, Spanish is a plus.
• Well organized and detail oriented
• Possesses strong customer support and communication skills, both verbal and written, and strong relationship and collaborative skills.
• Willingness and ability to learn and take on challenging opportunities and to work as a member of diverse and geographically distributed team
• Accurate and possess analytical skills with the ability to think outside the box
• Flexible and capable to multi-task and cope with emergency and stressful situations
• Must have the ability to work in a team in a cooperative and structured manner