What are the responsibilities and job description for the Call Center Representative position at Waco Gastroenterology Associates?
Call Center Representative for Healthcare Facility.
- Answer incoming calls
- Listen to patient requests
- Provide resolutions
- Document in patients chart
- Route calls
- Schedule appointments
- Respond to voice mail messages
- Respond to text messages
- Solve Problems
- Provide Information about the facility
- Have a positive and friendly attitude
- Works well with others
- Professional
- Good Listening Skills
- Ability to think quick and document while on a call
- Comfortable working in a fast paced environment
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Gastroenterology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $15 - $16
