Lending Operations Quality Control Specialist

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Job Summary

The Lending Operations Quality Control Specialist is responsible for ensuring reviews and/or CDD approvals are completed on new people, businesses, deposit accounts, loan originations and modifications to best support the Company’s business goals and service level expectations while also setting an example of professionalism and courtesy.

WaFd Bank is proud of the high value that we all place on simply being kind when serving our co-workers and clients.

• Perform timely and appropriate quality control reviews and monitoring of new and modified Business and Commercial loans.
• Conduct daily review of all new consumer and business accounts, new safe deposit boxes, and new person profiles.
• Conduct timely CDD reviews of all Commercial and Business loans and consumer and business deposit accounts.
• Meet documented KPIs related to specific quality control reviews.
• Provide back-up in various areas of Lending Operations as needed or as assigned; assist with projects related to Quality Control within Lending Operations department.
• Cooperatively work with colleagues, branch staff, as well as internal and external clients with the highest level of professionalism, courteousness, respect, and attentiveness.
• Perform tasks that affect the Company's compliance with existing, revised, and new State and Federal compliance regulations.
• Fully participate in banking and business skill and knowledge development through various channels that the Bank may provide, including self-study assignments, computer-based training, one-on-one instruction, and group instruction.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.

Qualifications

Education/Skills/Training:

• Position requires a High school diploma; or approved equivalent.
• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required.
• Must have excellent communication and organizational skills.
• Candidate should be able to accept instruction, prioritize, follow-through on work assignments with minimal supervision, and be able to work in a team environment.
• Must be able to manage time effectively, set priorities and meet deadlines.
• Ability to learn and adapt to change.
• Working knowledge of or the ability to learn applicable state and federal laws, regulations, policies, and procedures related to this position.
• Strong proficiency with Microsoft Office, especially Excel.
• Strong typing skills.

Experience: 

• Minimum of 1-2 years of experience in banking or the financial services industry is preferred.
• Experience with an online-computer system.

Benefits

At WaFd Bank you get all of these great benefits!

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• Generous 7% 401(k) employer matching*
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information

EEO Statement

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

EEO is The Law - click here for more information

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

EEO Policy Statement - WaFd Bank

Know Your Rights: Workplace Discrimination is Illegal - click here for more information

Pay Transparency Nondiscrimination Provision - click here for more information

CCPA Notice at Collection for CA Employees and Applicants

Requisition Post Information* : Posted Date

Salary : $44,000 - $55,000