What are the responsibilities and job description for the Restaurant Operations Manager position at Waffle House?
**Company Overview**
As a leading provider of classic American comfort food, Waffle House is committed to serving our customers with a warm and welcoming atmosphere. Our goal is to provide exceptional service while maintaining the highest standards of quality and cleanliness.
**Job Summary**
We are seeking a reliable and results-driven individual to join our team as a Shift Supervisor at Waffle House. This key role will be responsible for overseeing daily shift production and ensuring seamless service operations. The ideal candidate will possess excellent leadership skills, strong communication abilities, and a customer-focused mindset.
**Responsibilities**
- Manage daily shift production and service operations
- Maintain high levels of safety, security, and emergency preparedness
- Implement effective food safety systems and maintain compliance
- Lead by example, demonstrating knowledge and implementation of Full House, House Rules, and Back of House Rules
- Engage with customers and promote a positive dining experience
- Deliver coaching and guidance to hourly staff to enhance performance and productivity
- Drive sanitation initiatives and ensure adherence to established calendars
**Requirements**
- Strong leadership and interpersonal skills
- Excellent communication and problem-solving abilities
- Able to work effectively in a fast-paced environment
- Demonstrated commitment to customer satisfaction and service excellence
- Ability to lead and motivate hourly staff to achieve business objectives
**Benefits**
We offer a competitive compensation package, including weekly pay via direct deposit or pay card, paid time off (PTO), medical, dental, vision, and life insurance for you and your family. As a valued member of our team, you'll enjoy the opportunity to grow professionally and personally in a dynamic and supportive work environment.
