Medical Reception -FT

Washington Gastroenterology believes that digestive health is the foundation for a healthy life.  We are committed to improving the quality of life and longevity of our patients and our communities through the prevention, detection, and treatment of gastrointestinal diseases.  

We are WAGI

Washington Gastroenterology is seeking a full-time Medical Receptionist to join our Bellevue Clinic Team. The Medical Receptionist is responsible for front line patient contact, including triage calls, scheduling appointments, answering the telephone, and maintaining a smooth patient flow.  

Responsibilities

• Meets and greets patients while speaking politely and clearly with all focus on the patient
• Answers the telephone, schedules patient appointments and takes messages 
• Answers questions when appropriate, including responding to billing questions in a timely and accurate manner 
• Obtains and verifies patient demographic and financial information and enters patient information into the registration system(s) accurately 
• Ensures the chart and the necessary forms are prepared for the patients visit 
• Collects patient amounts due including co-pays, and balances due
• Processes and prepares outgoing mail
• Schedules follow-up appointments, outpatient procedures, tests, and makes referrals to physicians as necessary
• Requests medical records/reports from referring physicians and confirms patient appointment 
• Forwards schedules to appropriate facilities for physicians and patients. 
• Faxes procedure packet/clinic packet into EMR as needed 
• Mails brochures and other materials to patients as necessary with attention to detail to ensure accuracy of paperwork
• Assists as required to ensure proper authorizations are in place 
• Balance cash ledger and prepare envelope for billing to deposit, includes the warp reconciliation and calls total daily 

Qualifications

• Minimum of one (1) year experience in a medical office setting, with a working knowledge of medical terminology
• Experience and/or training in medical office protocol
• Intermediate computer skills, including MS Office
• Experience with multiple phone lines, and ability to operate standard office machinery, including fax, copier, and postage meter

Physical Activities and Requirements

• Occasional travel may be required to other local locations on an as-needed basis to back-fill for vacations, etc.
• Ability to stand and walk throughout the day, up to 10 hours per day
• Prolonged periods of sitting and performing administrative duties including the use of computers
• Ability to bend, twist, stoop, and reach
• Able to lift and carry supplies and equipment as needed (up to 25 pounds)
• As a healthcare organization, the candidate must be fully vaccinated against COVID-19. WAGI will consider requests for religious or medical accommodation exemptions from this requirement as allowed under the Mandate at the time of Job Offer through Human Resources.  Your vaccination status is confidential information not to be shared with the Hiring Manager.

Compensation and Benefits

• Employees (and their families) who work full time (defined as working 30 or more hours per week) will be eligible for medical, dental, vision, long-term disability, accidental death and dismemberment, and basic life insurance.  
• In addition, employees are able to enroll in our company’s 401(k) plan which includes a company provided safe harbor contribution of 3% of annual earnings and the potential for a company discretionary profit-sharing contribution.
• All employees will be eligible to accrue PTO at a rate of .04 hours per payroll hour (1.6 hours for a 40-hour week) which can be used for and exceeds the required mandatory WA State and other local ordinances.  In addition, full time employees will be eligible for a Vacation accrual with a maximum annual accrual of 77 hours as a new hire. WAGI has 8 standard Holidays each year for which full time employees are eligible to receive paid holiday.  In addition, full time employees will be given 1 Float Holiday each year that they can schedule
• This is an Hourly position, and the anticipated Compensation range is $18.06-22.31. The hired applicant is also eligible for annual discretionary bonuses.