Medical Records Coordinator - FT

Washington Gastroenterology believes that digestive health is the foundation for a healthy life.  We are committed to improving the quality of life and longevity of our patients and our communities through the prevention, detection, and treatment of gastrointestinal diseases.

We are WAGI

Washington Gastroenterology is seeking full-time Medical Records Coordinator to join our Puyallup Clinic team. This team primarily works remotely from home supporting the maintenance of all medical records information (must be Washington based).

Responsibilities:                        

• Accurately file private health information into patient medical records in accordance with regulatory guidelines. Examines and confirms the authenticity and completeness of all records 
• Performs clerical functions including chart maintenance and processing incoming correspondence (i.e. faxes including outbound and failed)
• Retrieves archived records electronically from off-site storage as needed
• Responds to request for patient records from referring providers, billing, or outside agencies
• Confirm HIPAA authorization to disclose
• Request medical records from referring providers
• Retrieve records electronically from hospitals, diagnostic services, or clinics 
• Track hospital procedure reports and charges
• Assist the clinical staff in all aspects of medical record recording and access
• Chart prep for upcoming visits as needed
• Responsible for incoming calls to department
• Track and close patient medical orders
• Other duties as assigned

Qualifications

• Minimum of one (1) year experience in a customer-service environment required
• Medical office or administrative experience preferred 
• Knowledge of medical terminology preferred
• Must be able to maintain confidentiality of personal information
• Ability to maintain focus on projects and attention to detail while working with frequent interruptions, conflicting demands, and deadlines
• Ability to work independently with minimal supervision as well as with other team members in a remote environment
• Maintains a positive attitude and treats others with courtesy and professionalism in speaking and writing
• Strong written and verbal communication skills
• Ability to learn and utilize health management information software
• Ability and efficiency in typing and utilizing various software programs including Microsoft Office Programs
• This team works primarily remote from home with training conducted onsite in Federal Way, WA.  Candidates must reside and work in Washington State and due to unique city ordinances that impact employers, WAGI does not allow anyone to work remotely from Seattle, WA.  The following conditions must be met for interested candidates in their remote location:
  • Minimum internet connection requirements and surge protection in your home
  • A home work environment that allows you to work free from distractions and sources of background noise and free of potential hazards including tripping hazards, electrical hazards, etc.
  • Ability to secure and protect WAGI supplied computer, phone, and systems and ensure protection of Personal Health Information (PHI)
  • Though this position provides the benefit of telework, it does follow a standard schedule based on the hours of operation

 Physical Activities and Requirements

• Prolonged periods of sitting and performing administrative duties including the use of computers
• Repetitive hand movements/typing
• Able to lift and carry supplies and equipment as needed (up to 25 pounds)

Compensation and Benefits

Employees (and their families) who work full time (defined as working 30 or more hours per week) will be eligible for medical, dental, vision, long-term disability, accidental death and dismemberment, and basic life insurance.  In addition employees are able to enroll in our company’s 401(k) plan which includes a company provided safe harbor contribution of 3% of annual earnings and the potential for a company discretionary profit sharing contribution.

All employees will be eligible to accrue PTO at a rate of .04 hours per payroll hour (1.6 hours for a 40 hour week) which can be used for and exceeds the required mandatory WA State and other local ordinances. In addition, full time employees will be eligible for a Vacation accrual with a maximum annual accrual of 77 hours as a new hire.

WAGI has 8 standard Holidays each year for which full time employees are eligible to receive paid holiday.  In addition, full time employees will be given 1 Float Holiday each year that they can schedule.

This is an Hourly position and the anticipated Compensation range is $17.00-$21.00. The hired applicant is also eligible for annual discretionary bonuses.