What are the responsibilities and job description for the Referral Clerk position at Waianae Coast Comprehensive Health Center?
POSITION SUMMARY:
The Referral Clerk, under the direct supervision of the Referral Manager, is responsible for performing the day-to-day operational duties and workflows to process interdepartmental and external referrals. These duties include: receiving, processing, tracking, and completing referral orders in coordination with clinical providers. The Referral Clerk will collaboratively work with clinic staff/providers to promote the team-based care Patient Centered Medical Home (PCMH) concept to ensure quality referral services are provided in an efficient and timely manner.
EDUCATION/EXPERIENCE:
1. High school diploma required
2. Successful completion of a medical terminology course required
3. Current BCLS certification preferred
4. Exceptional reading, verbal, and written communication skills required
5. Two years of referral experience in an outpatient clinic or equivalent healthcare facility desired
6. One year experience in an outpatient clinic or equivalent healthcare facility highly desired
7. Proficient computer skills: Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.), internet navigation and electronic health records (EHR)
An Equal Employment Opportunity / Affirmative Action Employer
