What are the responsibilities and job description for the Food Services Assistant-DAVIE position at Wake Forest Baptist Health?
Job Summary :
Performs various food service tasks, including food preparation, serving, dishwashing, and maintaining cleanliness. Provides excellent customer service and may operate a cash register.
Education/Experience :
- High school enrollment, diploma, or GED required.
- Experience in food service or customer service preferred.
Licensure/Certification :
Not applicable.
Essential Functions :
- Monitor food quality, recipe compliance, and department standards.
- Meet schedules for productivity, delivery, and serving times.
- Minimize waste, control costs, and follow portion guidelines.
- Maintain and properly use equipment and supplies.
- Ensure high patient and customer satisfaction.
- Achieve and maintain high sanitation and inspection ratings.
- Follow safety and sanitation rules.
- Complete required training and compliance programs.
- Support department improvement initiatives and team collaboration.
- Deliver and retrieve food trays safely and courteously.
- Address concerns and assist patients, visitors, and staff.
- Follow hospital policies and provide excellent customer service.
Skills/Qualifications :
- English literacy and ability to follow instructions.
- Flexibility to adapt to department needs.
- Strong customer service skills.
- Comfort interacting with patients in their rooms.
- Availability to work weekends and holidays.
- Effective communication with diverse groups.
Work Environment :
- May work in kitchens and retail areas.
- Exposure to wet floors and sharp equipment.
Physical Requirements :
- Frequent standing and walking.
- Bending, reaching, and handling objects.
- Lifting up to 50 lbs. and occasionally up to 100 lbs.
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