Medical Records Assistant, Laboratory - Support Services

JOB SUMMARY : Under general supervision, performs a variety of duties involved with maintaining patient medical records (in paper chart and electronic medical record (EMR) form) including creating, organizing, scanning, locating, maintaining and distributing medical records. Accesses patient data in various software packages on the computer to obtain information, run reports, complete patient files, etc. This classification is distinguished from the Medical Records Clerk by a higher level of discretion/judgment in retrieving and distributing patient information and in the complexity of duties performed.

Position Highlights

• Full-Time, Days, 1st shift
• Winston Salem

What We Offer:

• Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
• Generous PTO: Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
• Education: Eligible for our Prepaid College Tuition Assistance program (up to $5,250/year)!
• Wellness Incentives: Up to $1,350/year in wellness incentives through our LiveWELL program.
• Parental Benefits: Six weeks paid birthing-mother maternity leave & four weeks paid parental leave for non-birthing parents.
• Retirement: Up to 7% employer-paid retirement contributions.

How You’ll Impact Patient Care :

Your responsibilities may include, but are not limited to:

• Assures proper organization and maintenance for a medical records area of a department or clinic. Assures that records are properly filed and/or scanned within the established time frame, that patient information is placed in the appropriate section of folders, etc.
• Creates, sorts, scans, files, and retrieves medical records according to standard procedures. Disassembles, repairs, and examines medical records for completeness and accuracy.
• Accesses the computer (Medipac, IDX, on-line patient transcription, etc.) to obtain patient information, run reports, complete patient files, etc.
• Copies, mails, faxes patient information to referring physicians, patients, hospitals and other authorized parties, in accordance with departmental and institutional standards.
• Completes insurance forms assuring completeness and accuracy of data entered, in accordance with departmental and institutional standards. Consults with applicable physician regarding any data in question.
• Receives requests for medical information from attorneys and other sources. Obtains authorization for release of medical information from parent or legal guardian in accordance with departmental and institutional standards.
• Maintains an inventory of medical records-related supplies.
• May perform duties involved in retrieving and distributing medical transcription.
• May tabulate data from medical records for research studies. Compiles, prepares, and distributes routine and special statistical and medical reports.
• May provide guidance to Medical Records Clerks.
• Performs other related duties incidental to the work described herein.

What You Will Need

• High school diploma or GED equivalent required.

Nice To Have (Not Required)

• Two years office or clerical experience; or an equivalent combination of education and experience.
• Experience in medical records-related work, in a physician office, and familiarity with various insurance forms and information requirements preferred.
• Experience in the department to be served preferred.
• Completion of an approved business school curriculum in medical terminology and/or medical records preferred.

Where You Will Work:

• Working in healthcare in Winston-Salem, North Carolina, is a rewarding and dynamic experience. This vibrant city is home to renowned healthcare institutions making it a hub for medical professionals and healthcare innovation.
• As a healthcare professional in Winston-Salem, you'll have the opportunity to provide top-notch care to a diverse and engaged community. The healthcare industry here is characterized by a commitment to patient-centered care, cutting-edge medical research, and a collaborative spirit among healthcare providers.
• Winston-Salem offers a high quality of life with a cost of living that's lower than in many other major cities. You'll find thriving arts and culture scene, beautiful parks, and a strong sense of community. The city's commitment to healthcare extends beyond the hospital walls, with initiatives aimed at improving public health and wellness.
• Whether you're drawn to clinical care, research, or administration, working in healthcare in Winston-Salem, NC allows you to be part of a healthcare environment that values excellence, compassion, and the well-being of the community. Join us in contributing to the health and vitality of Winston-Salem, where healthcare is not just a profession but a calling.