What are the responsibilities and job description for the Screener position at Wake Forest Baptist Health?
Job Summary:
Skills/Qualifications:
Provides guest-related information and support at the Guest Services Center, ensuring a professional and positive representation of the Information Services Program and Medical Center.
Education/Experience:- Required: High school diploma or GED equivalent with three years of work experience.
- Preferred: University-level courses in communications, psychology, or related fields.
- Resolves issues and provides referral information for internal and external inquiries.
- Offers directions and navigation assistance for Medical Center visitors.
- Explains Medical Center policies and procedures as needed.
- Uses computer systems to retrieve requested information.
- Performs additional duties as assigned.
- Strong interpersonal and communication abilities.
- Problem-solving, organizational, and decision-making skills.
- Basic computer proficiency.
- Familiarity with the Medical Center layout and services.
- Clean, comfortable, and well-lit workspace.
Standing
0-35%
Walking
0-35%
Sitting
65-100%
Bending
N/A
Reaching with Arms
N/A
Dexterity
N/A
Talking/Hearing
65-100%
Seeing
65-100%
Lifting/Carrying
Up to 20 lbs.
