What are the responsibilities and job description for the Store Associate - Customer Service position at Wal-Mart Stores, Inc.?
About the Role: As a customer-facing representative, you will play a key role in creating a positive and welcoming shopping experience for our customers. You will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized sales floor.
\Main Responsibilities:
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- Provide excellent customer service, responding to customer inquiries and resolving issues promptly and professionally \
- Process transactions accurately and efficiently, using cash registers and other equipment \
- Maintain a clean and organized sales floor, including restrooms and parking lot \
- Assist customers with finding products and answering questions about merchandise \
- Work collaboratively with other team members to achieve sales goals and objectives \
- Be available to assist associates across the store as needed \
- Greet and thank every customer as they enter and exit the store \
- Meet productivity, quality, and safety standards \
Benefits: Our employees enjoy competitive pay, performance-based incentive awards, and other great benefits, including health, financial, and paid time off benefits.