Sales Associate for Multiple Locations

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

About Ace Hardware Stores, Inc. was incorporated in Tucson, Arizona in 1962, as the first Ace Hardware Store in the State of Arizona. We are both locally owned and managed, and also an affiliate of the Ace Hardware co-operative; comprised of over 5,000 stores in the U.S. and over 500 retail stores in 70 countries around the world. We are proud to be part of the Tucson community for the past 56 years, and to have served three generations of Tucsonans. We have seven locations across Tucson, from Downtown on the West to the far Southeast side.

Ace Hardware Stores, Inc. offers pay from $15 - $22.00 per hour DOE and a benefits package consisting of: Medical, Dental, Vision, and 401K with match eligibility. Medical is paid 80% or 100% by Ace Hardware

Position Summary

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned:

Customer Service:

* Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards

* Provide a positive representation

* Greet customers entering and throughout the store. Thank customers when finished and when leaving the store

* Possess a friendly outgoing demeanor; work well with customers and associates

* Ensure all pages and calls are answered promptly, courteously and effectively

* Forward any customer complaint that cannot be handled to a member of management

* Possess strong product knowledge and knowledge of store layout and location of products

* Assist customers throughout the store with personal, customized service based on premise of amaze every customer, every time.

Store Operations:

* Maintain awareness of all promotions and advertisements

* Assist in creating a positive, professional, and safe work environment

* Assist with receiving, checking in and stocking merchandise throughout the store

* Assist with maintaining back stock levels

* Assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area

* Uphold merchandising and store cleanliness standards

* Responsive of safety issues

* Conscious of shoplifting activity

* Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders

* Be professional in appearance and actions

* Perform all other duties as assigned
Minimum Requirements

The minimum requirements for this position include:

* Education/Training: GED or High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn.

* Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers

* Previous experience in a retail environment either in marketing, sales, or back office.

* Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.

* A commitment to service excellence and customer satisfaction

* Solid team player with excellent interpersonal skills

* Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task

* Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements

The minimum physical requirements for this position include:

* Must be able to lift 40 pounds frequently to load and unload customer orders.

* Ability to stand for an extended period of time

* Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
This position could be for any of the following locations:
6959 E. 22nd St Tucson, AZ 85710
2931 N. Bear Canyon Rd Tucson, AZ 85749
9581 E Golf Links Rd Tucson, AZ 85730
7451 S Houghton Rd Tucson, AZ 85747
745 E 9th St Tucson, AZ 85719
8600 E Broadway Blvd Tucson, AZ 85710
4640 E Broadway Blvd Tucson, AZ 85711
16335 S. Houghton Rd. Corona de Tucson, AZ 85641

Salary : $15 - $22