Residential Supervisor

Description

For over 60 years, Walker Therapeutic and Educational Programs is a leading non-profit organization providing comprehensive programming in the fields of child welfare, children’s behavioral health, and special education. We proudly serve over 150 communities in MA, with our clients coming from diverse racial and cultural backgrounds, sexual orientations, gender identities and expressions, who struggle predominantly with anxiety and trauma. These services are offered through; Residential, CBAT, and Intensive Treatment Programs, Special Education Day School, Therapeutic Middle-High School, Out-Patient and In-Home Therapeutic Services.

Walker Therapeutic and Educational Programs seeks a Direct Care Supervisor for their Residential Program on our Needham campus. Under the guidance of the Program Director, the Supervisor will be responsible for supervising and providing a therapeutic milieu in assigned residences, including managing the daily schedule and ensuring therapeutic recreational programming occurs as well as directly managing the performance of assigned staff, including individual/group supervision and staff evaluations. Successful candidates will have previous supervisory experience working in a similar setting.

Benefits: Health, Dental, Vision, FSA, 401K with Employer Contribution, Life and Disability, Discount Programs, Tuition Reimbursement and Remission Programs, generous PTO, paid Holidays, free CPR/First Aid training, free parking, and a beautiful scenic campus!

Essential Functions for this position include:

• Coordinate staffing, crisis intervention and back-up support during residential shift.
• Work with Staffing Coordinator to assure adequate coverage on all shifts.
• Manage the schedule when on shift.
• Proactively anticipate scheduling issues and work with other supervisors to make sure that they are addressed.
• Coordinate crisis management while running milieu.
• Coordinate with other supervisors to meet any needs that arise.
• Coordinate transportation for all off campus trips, visits and activities.
• Responsible for communication with Administrator on Call and Clinical on Call while running milieu
• Work with unit supervisors to increase the use of TCI philosophy and language including early intervention and de-escalation techniques in the day-to-day running of the program.
• In collaboration with unit supervisors, assess the structure and schedule of residential units and develop plans for supporting and training staff in planning and carrying out different parts of the schedule (meals, activities, homework, etc).
• In collaboration with unit supervisors, identify the strengths and areas of growth for individual staff members and teams of staff. The areas to be evaluated should include, but not be limited to individual work with children, group management techniques, understanding of child development, work with families, and teamwork.
• Work closely with the Supervisor of After-School Program and Activities regarding child related issues and staffing issues for clubs, after-school and campus activities.
• In collaboration with unit supervisor increase the staff’s understanding of and ability to develop, implement, and evaluate individual behavioral support plans for kids.
• In the absence of a unit supervisor, step in to support child care team as needed.
• Work collaboratively with the Assistant Directors and other supervisors to develop the curriculum of the milieu.
• Responsible for overall appearance of campus (i.e. putting away outdoor toys and supplies).
• Work with residential supervisory team to identify issues in need of discussion for residential meetings.
• Assist with communication across shifts (i.e. with after-school staff, day program coordinator, overnight supervisors, wake-ups, etc.)
• Participate in staff interviewing and hiring process as assigned.
• Assist with conducting training for residential staff as assigned.
• Supervise relief staff as assigned.
• Other duties as assigned.

Qualifications: Successful candidates will have previous supervisory experience working in a similar setting. 

Supervision: To be received by the Assistant Program Director

Supervision to be given: To Direct Care Support Staff

Walker is an equal opportunity employer and does not discriminate based upon an individual’s race, color, religion, national origin, sex, age, marital status, sexual orientation, genetic information, disability, veteran status, pregnancy, national guard or reserve unit obligations, participation in discrimination complaint-related activities, or membership in any category protected by federal or state law.

Qualifications

Qualifications: Successful candidates will have previous supervisory experience working in a similar setting.

Walker is an equal opportunity employer and does not discriminate based upon an individual’s race, color, religion, national origin, sex, age, marital status, sexual orientation, genetic information, disability, veteran status, pregnancy, national guard or reserve unit obligations, participation in discrimination complaint-related activities, or membership in any category protected by federal or state law.