What are the responsibilities and job description for the Surveillance Supervisor position at Walker's Bluff Casino Resort?
Responsible for the successful operation of the Surveillance department according to gaming regulations and internal controls during assigned shift. Elite Casino Resorts properties offer a wide variety of benefits intended to meet the many needs of our diverse employee population. We offer a comprehensive benefits package that helps our employees get and stay healthy, plan for their future, and maintain a healthy work-life balance. We encourage you to look through the different benefits below to discover all that we have to offer to our employees of Elite Casino Resorts owned properties. Financial benefits include Paid Time Off, Premium Pay Incentive, First Year Wage Increases, 401(k) with Company Match, Profit Sharing, Company Paid Life Insurance (Full-Time) and Voluntary Benefits. Health and Wellness benefits for Full-Time Employees include three Medical plans to choose from, Dental, two Vision plans to choose from and Flexible Spending Accounts.
Essential Functions:
- Responsible for the maintenance of all Surveillance equipment.
- Observe all activities of guests and employees on property via CCTV for criminal activity and/or violation of the state gaming commissions regulations and company policy and procedures.
- Conduct thorough and unbiased investigative reviews and communicate findings to management.
- Accurately complete reports in database for management and executive team.
- Provide exceptional guest service for all external and internal customers.
- Assist with the operation of the Surveillance department, successful performance of employees, and a favorable guest experience.
- Assist with managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
Required:
- Surveillance experience required.
- Knowledge of camera angles, placements, and locations.
- Knowledge of casino floor based on slot machine and game placement.
- Knowledge of camera movement and the ability to toggle between cameras for effective review of coverage.
- Ability to troubleshoot Surveillance equipment malfunctions.
- Knowledge of gaming laws, company internal controls, and policies/procedures.
- Knowledge of all property rules and procedures with emphasis on gaming and monetary related activities.
- Ability to continuously sit and actively observe TV monitors for 8-12 consecutive hours.
Schedule:
Full-time that varies based on events and holidays and includes days, nights and weekends.
Salary:
Starts at $22.00/hr (Includes Premium Pay)
Salary : $22
