Assistant Facilities Manager

Job Description: Assistant Facilities Manager

Company: Wallace Properties, Inc. (WPI)

About Us: Wallace Properties, a family-owned commercial real estate firm with over 50 years of experience, is inviting applications for an Assistant Property Manager. We are a Washington-based company offering comprehensive services in development, brokerage, investment, and property/facilities management. We pride ourselves on our commitment to our clients, civic duty, and thought leadership.

About the Role: We are looking for an energetic and self-motivated Assistant Facilities Manager to support the day-to-day operations and management of a client real estate portfolio.

Responsibilities:

• Coordinate tenant improvements, secure contractor bids, and track project expenses.
• Oversee all move/add/change activities.
• Oversee and coordinate maintenance and repair work assignments performed by technicians, vendors, and contractors, including building maintenance, landscaping, and janitorial work.
• Respond to client inquiries and complaints, ensuring timely and quality service delivery. Follow up with clients to ensure customer satisfaction.
• Perform facilities inspections and prepare reports.
• Coordinate and manage move, add, and change activities.
• Assist in the preparation of operating and capital budgets.
• Manage vendor relationships and train vendors on work order and billing procedures. Process invoices and ensure proper cost center coding.
• Review periodic reports, including financials, and explain variances. Work with the client finance team to correct errors.
• Participates in facility project meetings. Assists management staff in analysis and developing furniture budgets and solutions.
• Use PC and/or tablet for work order system, email, and process and procedure training.
• Perform other duties as assigned.

Qualifications:

• Associate degree or combined technical training / direct experience preferred
• Demonstrated working knowledge of typical office building systems (e.g. mechanical, fire and life safety, electrical, HVAC, security systems, plumbing, etc)
• Must have a detailed understanding of effective scheduling, estimating, and workflow processes in a maintenance environment.

Required Skills:

• Facility Management certification preferred.
• Driver’s license is required.

Preferred Skills:

• Excellent written and verbal communication skills.
• Strong organizational and analytical skills.
• Ability to provide efficient, timely, reliable, and courteous service to customers.
• Ability to effectively present information.

Pay range and compensation package: Pay Range: $65,000-$75,000. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.