Assistant Facility Manager

Company: Wallace Properties (WPI)

Location: Bellevue, WA

About Us: Wallace Properties, a family-owned commercial real estate firm with over 50 years of experience, is inviting applications for an Assistant Facilities Manager. We are a Washington-based company offering comprehensive services in development, brokerage, investment, and property/facilities management. We pride ourselves on our commitment to our clients, civic duty, and thought leadership.

Job Summary: We are looking for an energetic and self-motivated Assistant Facilities Manager to support the day-to-day operations and management of a client real estate portfolio.

• Coordinate tenant improvements, secure contractor bids, and track project expenses.
• Coordinate and manage move, add, and change activities.
• Oversee and coordinate maintenance and repair work assignments performed by technicians, vendors, and contractors, including building maintenance, landscaping, and janitorial work.
• Respond to client inquiries and complaints, ensuring timely and quality service delivery. Follow up with clients to ensure customer satisfaction.
• Perform facilities inspections and prepare reports.
• Assist in the preparation of operating and capital budgets.
• Manage vendor relationships and train vendors on work order and billing procedures. Process invoices and ensure proper cost center coding.
• Review periodic reports, including financials, and explain variances. Work with the client finance team to correct errors.
• Participates in facility project meetings. Assists management staff in analysis and developing furniture budgets and solutions.
• Use PC and/or tablet for work order system, email, and process and procedure training.
• Perform other duties as assigned.

• No formal supervisory responsibilities. Provide oversight of vendors and contractors performing services at the properties.
• May provide informal assistance such as technical guidance and training to coworkers.
• May coordinate work and assign tasks.

• Associate degree or combined technical training / direct experience preferred
• Demonstrated working knowledge of typical office building systems (e.g. mechanical, fire and life safety, electrical, HVAC, security systems, plumbing, etc.)
• Must have a detailed understanding of effective scheduling, estimating, and workflow processes in a maintenance environment.

• Facility Management certification preferred.
• Driver’s license is required.

• Excellent written and verbal communication skills.
• Strong organizational and analytical skills.
• Ability to provide efficient, timely, reliable, and courteous service to customers.
• Ability to effectively present information.

• Knowledge of financial terms and principles.
• Ability to calculate intermediate figures such as percentages, discounts, and commissions.
• Conduct basic financial analysis.

• Ability to comprehend, analyze, and interpret documents.
• Ability to solve problems involving several options in situations.
• Intermediate analytical and quantitative skills.

• Intermediate to advanced skills with Microsoft Office Suite.
• Self-starter and a proven ability to work effectively with minimal supervision

• Decisions made with a general understanding of procedures and company policies to achieve set results and deadlines.
• Errors in judgment may cause short-term impact to coworkers and supervisor.

DOE

Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.