What are the responsibilities and job description for the Director of Housing Solutions position at Wallowa Valley Center for Wellness?
What you will do: As the Director of Housing Solutions, you will be responsible for the administrative oversight of WVCW housing programs, managing complexes of various sizes and tenant durations. Your role is crucial in ensuring compliance with regulatory and reporting requirements while collaborating with WVCW leadership and clinical teams; state, county and local agencies; and community stakeholders.
Responsibilities:
- Ensure that WVCW Housing programs meet regulatory requirements and support tenant housing, health, and recovery goals.
- Provide direct supervision of team members and contractors and to employee growth and team effectiveness.
- Oversee contract management, funding resources, policy design and implementation, and reporting requirements across WVCW's Housing Portfolio.
- Coordinate with various WVCW teams to ensure quality care for individuals residing within WVCW Housing.
- Advance WVCW's equity goals, including reducing disparities and increasing access to services for underserved communities for housing services.
- Represent WVCW in public and community settings, and build and maintain positive relationships with funders and community stakeholders.
- Create and implement programming designed to meet strategic goals and desired outcomes, based on housing best practices; ensure timely and accurate outcome reporting.
- Combine efforts with directors and managers of other WVCW departments to ensure, implement and enhance the continuum of care across WVCW programs, inclusive of housing, health and recovery goals.
- Be available to problem solve and assist in resolving tenant issues.
- Adhere to all state and federal privacy and security regulations applicable to the program, and to WVCW policies and agreements regarding confidentiality, privacy, and security.
- May partner with various property management entities to process applications for new tenants, collect rent, perform move in and move out property inspections and may also perform these tasks independently
- Maintain confidentiality and discretion
Candidate requirements (skills, experience and qualifications successful candidates will need):
SKILLS AND ABILITIES:
- Ability to work as a team member and to establish priorities.
- Ability to display a non-judgmental attitude, and a willingness to learn new skills.
- Ability to think strategically and manage large projects.
- Demonstrated ability to work without supervision.
- Demonstrated knowledge of community and social agencies, and self-help groups.
-Ability to develop and/or implement policies, procedures, and objectives consistent with local, state, and federal regulations, grant requirements, building codes, and industry best practices.
- Ability to communicate clearly and concisely both verbally and in writing.
- Knowledge of how to deal with combative tenants/clients.
- Ability to work in an environment where people may be verbally hostile.
- Ability to manage time and meet deadlines.
- Ability to understand and follow verbal and written instructions.
- Ability to work courteously with the general public, tenants, and co-workers.
- Detailed oriented; ability to maintain accurate records and necessary paperwork.
- Ability to provide leadership.
- Ability to hire, schedule, train, develop, supervise and evaluate staff and contractors.
- Ability to provide advocacy, as appropriate.
- Professional maintenance of appropriate boundaries.
KNOWLEDGE AND QUALIFICATIONS:
- Bachelor's degree in business, social work, psychology, or related field preferred
- Two (2) years of supervisory and/or managerial experience required.
- Five (5) years experience with housing program management or community development
- Computer literacy
- Knowledge of Medicaid, Oregon Health Authority (OHA)/Oregon Housing and Community Services (OHCS), SAMHSA and related Federal and State regulations including Oregon Administrative Rules (OAR's) and statutes preferred
- Previous Experience with ProCorem and Oregon Housing and Community Services (OHCS) is helpful
- Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
- Ability to adhere to WVCW's drug-free workplace which encourages a safe, healthy and productive work environment
- Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects; climb stairs several times a day.
- Must pass a pre-employment drug screen and criminal background check
- Will be required to carry a cell phone for work use.
- Must possess a current driver's license, pass a DMV background check and be designated an "acceptable" driver as outlined in WVCW's Fleet Safety Policy.
- Must adhere to agency's non-discrimination policies.
- Ability to effectively interact with persons with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles, and sexual orientations and treat each individual with respect and dignity.
Benefits:
WVCW offers a full benefits package to our Regular/FT employees. These benefits include:
- Generous paid time off plan which provides up to 12 days of vacation (96 hours) and 12 days of sick time (96 hours). *You may use up to 5 days (40 hours) of sick time annually as Wellness Days. Accrual increases with longevity.
- 403(b) Retirement Savings plan with competitive employer match at up to 8% with 4% employee contribution after the first year of employment
- 11 paid Holidays
- Comprehensive Medical, Vision, and Dental insurance coverage
- Employee Assistance Program(EAP) through Canopy Well
- Life Coaching sessions with Carlynn Marshall Coaching
- Flexible Spending Account (FSA) access
- Life Flight coverage
- Access to AFLAC being payroll deducted
- Leave programs including FMLA and Paid Leave Oregon.
This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position. Government regulations, contractual requirements, or the duties of this job may require WVCW to conduct a background check and take appropriate action to address prior criminal convictions
