Business Development Manager (BDM)

Description

Position to start as soon as possible and is contingent upon sufficient funding for the CSE Lab. 

Position Summary

Walsh University seeks a highly motivated and self-directed individual to acquire business opportunities for the Center for Scientific Excellence (CSE) Lab, the Walsh University IGNITE project and other key strategic university initiatives as defined by the Executive Director of Cross Enterprise Operations. This individual must have a track record of successful sales experience, preferably in the laboratory space.   A minimum of a Bachelor’s degree is required, preferably in chemistry or a related field. The BDM will be seeking new customers who will use the CSE analytical services, both for routine and custom work, will be helping to build, maintain and expand relationships with potential business partners for grants, collaborative projects, programming and research and will help raise the profile of the CSE lab and other strategic university initiatives in the region, the State of Ohio and nationally.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Build a portfolio of new customers who will pay for the analytical services offered by the CSE lab
• Develop, maintain and cultivate customer relationships to enable repeat business and expanded services provided through other IGNITE/university initiatives by delivering excellent customer service and strategic engagement
• Develop sales literature and marketing strategies IPW with the Walsh University Marketing group and maintain periodic customer communication and engagement as directed
• Monitor and facilitate customer engagement and be responsible for  customer invoicing and accounts receivable
• Maintain customer records and perform analytics on customer behaviors
• Contribute to the lab operations and other program logistics and operations as needed to ensure ongoing success

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Required Qualifications (Knowledge, Skills, and Abilities)

Must understand and support the Mission, Vision and Code of Ethical Conduct of Walsh University, as a Catholic higher education university as expressed in Ex Corde Ecclesiae.

Education:  Applicants must hold a minimum Bachelor Degree, preferably with a background in  Chemistry or related field in the sciences.

Work Experience: Prior successful experience in sales, preferably in the laboratory services or scientific equipment sectors.

Skills and abilities:

• Must be a strong communicator with high emotional intelligence and able to track prospect engagement, close sales calls with companies/clients to sell CSE laboratory services or other university programs
• Must understand basic chemistry and analytical services with the assistance of CSE scientists to facilitate potential clients to use the CSE lab for their analyses
• Must be willing to work collaboratively with the lab personnel and management to meet sales targets and to navigate customer expectations with university capabilities
• Must have excellent follow up and follow through to stay connected to customers and meet their needs
• Must be organized and familiar with Microsoft Word, Excel, Outlook, SharePoint and PowerPoint.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Candidate must be willing to travel every week to visit potential clients, track and report progress and close deals for CSE lab work. The work is not physically demanding and work environment is meant to be collaborative and collegial.
• Normal day-to-day functions include sitting, standing, and walking
• Sitting for prolonged periods of time
• Gross and fine manipulation
• Vision to read printed materials and a computer screen
• Hearing and speech to verbally express information or instructions.
• Ability to interact and communicate with members of the University and others as necessary.

Application Instructions

Applicants must submit a completed online application and any additional documents requested by the search/interview committee. This may include resume, prior experience, letters of reference, etc.

About Walsh University

Walsh University is seeking a dynamic, energetic, and passionate individual who is enthusiastic about the environment found on a private, values based, Catholic liberal arts campus. Walsh University believes in the desirability of a small university that promotes academic excellence, a diverse community and close student-teacher interactions. A commitment to the Judeo Christian tradition, diversity and service learning are critical to the mission of Walsh University.  Walsh University is committed to principles of equal opportunity and is an equal opportunity employer.