Shipping & Receiving Clerk

Description

Reports to: Shipping Supervisor FLSA Status: Non-Exempt (hourly)

Department: Warehouse

Purpose:

• Prepares products for prompt shipment, verifies and inspects receipt of incoming shipments.
• Unpack and place materials on shelf in assigned location.
• Prepare outgoing shipments to include picking materials off shelf, packaging, labeling and processing of shipment.
• Responsible for accuracy of shipping documents and verifying receiving receipts.
• Perform duties in accordance with E-Z Red Company policies and procedures to ensure the highest level of customer satisfaction is achieved.

Essential Job Functions:

** This section for the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required.

• Reconcile shipments to invoice specifications, packing slips or other documents.
• Identify, report, and process problem orders according to established procedures such as reporting damage, overage and shortages to appropriate sources and following through to ensure problems are appropriately addressed.
• Operate forklift to receive, rotate, store and issue materials.
• Compare identifying information from both the computer and written documents to identify proper product, count, weight and measure of incoming and outgoing shipments.
• Unload and unpack shipments from delivery trucks and boxes.
• Conduct regular product inventory and check contents of shipped product against purchase order for the purpose of verifying stock levels.
• Communicate with supervisor when product inventory levels are inconsistent or additional product is required.
• Package parts for shipment, prepare shipment and determine best method for shipping package.
• Attend work on a regular and continuous basis.

Additional Duties:

• Answer phones as needed using proper phone etiquette.
• Ensure appropriate safety and general maintenance standards are sustained in all assigned work areas.
• Represent E-Z Red Company in a positive and professional image and demeanor in all customer, supplier and intra-company contacts.
• Performs other related duties as assigned.

Requirements

Minimum Requirements:

• High school diploma or GED and six (6) months of shipping and receiving experience or equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
• Experience in computerized inventory control, ordering and materials tracking system operations.
• Knowledge of record keeping requirements, inventory control and warehouse operations.
• Forklift experience.

Notes:

• Work requires physical strength and agility sufficient to safely perform all essential functions.
• Must be able to regularly lift and move up to 10 pounds, frequently lift or move up to 30 pounds and occasionally lift or move up to 75 pounds.
• This job requires regular talking, hearing, sitting, using hands to finger, handle or feel, reaching with hands and arms.
• Specific vision requirements for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Occasionally exposed to moving mechanical parts.
• Work is performed in a warehouse that can be subject to extreme weather conditions and confined areas.
• Occasionally will have to climb stairs and work from high precarious places.
• Use of forklift, hand truck and dolly is required for this position.

Selection & Performance Factors:

• Thorough knowledge of methods, materials, tools and standard practices in operation of a warehouse.
• Basic knowledge of sources of information related to problem resolution.
• Capability to carry out major assignments in a timely and accurate manner.
• Team player with a strong sense of commitment to the customer.
• Proficiency in communicating effectively both orally and in writing.
• Capacity to understand and follow complex oral and written instructions.
• Aptitude to discuss and resolve problems and complaints tactfully, courteously and effectively.
• Ability to work under moderate supervision.
• Working experience with various software, computer systems and standard office equipment.
• Knowledge of packaging, shipping, receiving, quality assurance inspection, storing, delivery and inventory control.
• Skilled in the use of a forklift as well as various equipment required to perform duties.
• Ability to accurately inspect incoming shipments and compare to purchase orders.
• Must have the ability to be flexible and adapt to change readily.
• Basic mathematical skills
• Demonstrated accuracy and attention to detail.
• Ability to provide information to supervisors and coworkers by telephone, in written form, email or in person.
• Initiative and willingness to develop specific goals and plans to prioritize, organize and accomplish assigned tasks.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The minimum qualifications, selection factors, and physical abilities are required to perform the essential functions of this position. '