Front Desk Coordinator (Dallas, TX)

Role Description

Walters Balido & Crain is seeking to hire a Front Desk Coordinator for their Dallas office. WBC views the person in this position as the Firm Ambassador – the first voice and first face of the Firm. This person will also assist our attorneys, legal secretaries, paralegals, and billing department with any overflow assignments. The ideal candidate must possess excellent interpersonal and customer service skills, have respect for confidentiality and discretion, pay close attention to detail, be dependable, and be a highly motivated self-starter. One year of law firm experience is preferred. This is not a hybrid/remote position. There is opportunity for advancement. The hours for this position are 8:30 a.m. to 5:00 p.m.

NO PHONE CALLS OR AGENCIES, PLEASE

This position requires someone who can maintain a heavy calendar and a high volume of incoming calls for a very busy civil litigation law practice. Must have experience in the Microsoft Office Suite including Outlook, Word, and Excel.

Skills and requirements include but are not limited to the following:

• Bilingual (English/Spanish) Preferred
• Welcome visitors by pleasantly greeting them;
• Proven work experience in a similar role;
• Answer, screen, and direct incoming phone calls while providing basic information when needed;
• Responsible for maintaining a heavy calendar;
• Experience in Word;
• Translate documents (English/Spanish) and assist with translating during client meetings and telephone conferences (required of one of the two-person team);
• Transcription/dictation experience is a plus (training available);
• Must maintain a safe and clean reception area;
• Must ensure potential and existing clients are assisted in a timely and professional manner;
• Ability to be resourceful and proactive in dealing with issues that may arise;
• Contribute to team efforts by accomplishing other related duties as needed;
• Act as a model for the law firm's vision, values, and mission;
• Work well in a team environment; and
• Various other administrative duties.
  
  

DISCLAIMER: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. Therefore, employees assigned may be required to perform additional job tasks required by a partner or their immediate supervisor.

Walters, Balido & Crain is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, age, or any other characteristic protected by law.

• Must pass a background check
  
  

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits

• 401(k)
• Dental Insurance
• Health Insurance
• Paid time off
• Vision Insurance
  
  

Shift

• 8-hour shift
  
  

Work Location: In person