Patient Care Coordinator

Job Description

Job Description

We are a Chicago-based technology startup that is leading a new way forward for prescription care. We're rethinking the pharmaceutical supply chain, introducing AI-driven marketplaces that drive down costs, and new consumer tools that guide decisions on care. Led by a team of industry experts, we're fixing the high costs and broken experiences that define our pharmaceutical supply chain. We believe that better pricing, more information, and smarter tools can lower costs, empower consumers and help payers take control of their pharmacy benefits. The technology we're building is the start of a new way of working together – making better outcomes possible for all.

Waltz Health Values

• Integrity : We are committed to protecting the value of clinical care across the pharmaceutical system. We are truthful and honest in our commitments with all our partners.
• Inclusion : We advocate for change that benefits us all, a smarter system that works together. We embrace our differences as well as the unique perspectives our employees and partners bring with them.
• Access : We are focused on breaking down barriers to bring choice back to the healthcare experience. We want to help all our partners get the right prescription care at the right cost.
• Accountability : We take ownership of the quality of our work and the outcomes we deliver. Our focus is on delivering a best-in-class experience for our partners while achieving bold targets.
• Progress : We believe in moving healthcare forward in everything we do. We strive for a culture that is innovating better ways to deliver pharmaceutical care.

Job Description

Waltz Health is seeking a compassionate and highly organized Patient Care Coordinator to join our Bolero Specialty Pharmacy team. This role is essential for providing excellent patient support, ensuring that individuals with complex medical conditions receive the guidance and resources they need to successfully manage their specialty medications. You will be the primary point of contact for patients, healthcare providers, and insurance companies, facilitating clear communication and coordination of services. This position offers the opportunity to make a direct impact on patient care while helping patients navigate the complexities of their medication therapies.

In this role, you will report to the Senior Director of Pharmacy Services and work under specialty pharmacist supervision to support patients throughout their treatment journey. You will be responsible for entering prescription data and performing other pharmacy technician-specific functions, such as verifying patient information and assisting with medication orders. You will also be responsible for handling patient inquiries, managing medication coordination, and ensuring medication access. You will collaborate with internal and external pharmacy teams to ensure patients receive the highest level of support and care.

You will primarily focus on the following responsibilities :

In the first 90 days, you will :

You will be successful at Waltz Health because you :

Additionally, you have the following experiences :

Certified Pharmacy Technician (CPhT) in the state of Illinois

We'd love for you to have these qualifications :

Pay Range

40k - $99k annual salary

Benefits for Full-Time Employees

Salary : $40,000 - $99,000