What are the responsibilities and job description for the Receptionist/Administrative Assistant (Saturday and Sunday) position at Wanderers Club Partners LLC?
Description:
Member and Guest Services
- Serve as the first point of contact for Members and guests, whether by answering and directing incoming calls, taking messages, or forwarding calls to appropriate departments.
- Welcome and assist Members and guests upon arrival with a friendly and professional demeanor.
- Monitor and respond to emails, including Member inquiries and reservations for dining and club events.
- Provide accurate information about schedules, events, and club activities to Members and guests
Administrative Support
- Create and maintain Member profiles within the club’s Membership database.
- Sort and distribute incoming mail, manage outgoing mail (including overnight delivery services), and handle small package deliveries.
- Fulfill Member requests such as placing calls or handling personal packages or letters.
- Perform general office duties, including filing, word processing, and operating office equipment.
- Assist with special projects as assigned by the Director of Membership or other managers.
Operational Duties
- Book reservations for dining and club functions.
- Maintain and organize club materials and ensure information is readily available for Members.
- Ensure the reception area is clean, organized, and presentable at all times.
- Manage and maintain music playlists, ensuring appropriate timing and volume throughout the club.
- Enforce club attire guidelines as necessary.
- Maintain postage meters and inventory supplies for reception and office areas.
- Oversee the “lost and found” program.
Additional Tasks
- Execute on-site and off-site errands as needed.
- Perform other duties as assigned by the Manager on Duty.
High school diploma or equivalent required.- Minimum of two years of experience in a resort, club, or hospitality setting.
- Previous experience in fine dining and banquet operations preferred.