What are the responsibilities and job description for the Country Club Server position at Wannamoisett Country Club?
Company Overview
Wannamoisett Country Club is home to one of the finest golf courses in the United States, featuring a Donald Ross designed par 69 masterpiece. Renowned for its prestigious status, Wannamoisett offers exceptional recreational and social opportunities, including fine and casual dining, fostering a welcoming atmosphere for members and their families.
Summary
As a Country Club Server at Wannamoisett Country Club, you will play an integral role in delivering outstanding service to our guests. Your main responsibility will be to warmly and enthusiastically cater to the needs of our patrons, ensuring they receive all their desired food and beverage orders, both alcoholic and non-alcoholic. It is essential that you take pride in your organizational skills and maintain an efficient work ethic, consistently adhering to service standards that exceed the expectations of both guests and fellow associates.
Attention to detail is paramount in this position, as you will be tasked with setting tables and the bar according to specifications, carrying trays, and providing an exceptional customer service experience. Additionally, you will be responsible for event setup and breakdown, ensuring that all arrangements meet the club’s high standards. You must be both attentive and proactive, addressing all guest needs throughout their service.
Moreover, it is crucial to familiarize yourself with and comply with all liquor liability laws to ensure adherence to regulations. A friendly and engaging demeanor is necessary, as you will be responsible for fostering a fun and welcoming atmosphere during every guest interaction.
This role requires an energetic individual who thrives in a dynamic, fast-paced environment that supports both bar and restaurant operations. The ideal candidate will have a minimum of two years of customer service experience, preferably in a similar hospitality setting, along with a solid understanding of food and beverage service.
It is important to note that this is a non-tipping position, and employees will be compensated on an hourly basis. Flexibility is essential, as you must be willing to work various shifts, including evenings, weekends, and holidays, particularly during events on Fridays, Saturdays, and select Sundays in the fall and winter. A suitable applicant is a "people person" who can adapt their schedule, enjoys serving others, and excels at multitasking while maintaining accuracy.
Responsibilities
- Warm and Enthusiastic Service: You will warmly and enthusiastically serve guests, ensuring they receive everything they desire, including a variety of alcoholic and non-alcoholic beverages, as well as food orders.
- Organizational Excellence: Take pride in your organizational skills and work ethic by consistently performing all service standards to exceed the expectations of our guests and fellow associates.
- Attention to Detail: You will set tables and the bar according to specifications and carry trays, ensuring an excellent customer service experience through meticulous attention to detail.
- Proactive Guest Care: Be attentive and proactive in addressing all guest needs during service, creating a welcoming environment.
- Compliance with Liquor Laws: It is essential to educate yourself on and adhere to all liquor liability laws to ensure compliance and maintain a responsible service environment.
- Friendly Atmosphere: Maintain a friendly demeanor to foster a fun and inviting atmosphere during each guest interaction.
- Event Setup and Breakdown: Assist in the setup and breakdown of event spaces, ensuring all arrangements meet the club's high standards and contribute to a seamless experience for guests.
Your specific duties will include:
- Serving guests with enthusiasm and warmth, ensuring their needs are met.
- Efficiently executing service standards to exceed the expectations of both guests and colleagues.
- Attending to all guest needs in a proactive manner throughout their dining experience.
- Setting tables and the bar with precision, demonstrating careful attention to detail.
- Carrying trays and delivering an outstanding customer service experience.
- Assisting with the setup and breakdown of events, including arranging tables, chairs, and other equipment as needed.
This position is perfect for an energetic individual who thrives in a fast-paced environment. Flexibility is crucial, as you will need to work various shifts, including evenings, weekends, and holidays. The ideal candidate will be a "people person" who enjoys serving others and excels at multitasking while maintaining high accuracy in every task.
Job Types: Full-time, Part-time, Seasonal
Pay: $16.00 - $16.50 per hour
Benefits:
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $16 - $17