Assistant Production Manager

BASIC FUNCTION

To assist the Production Manager with the administration in the construction of new homes as designed, of high quality, on time, on budget and with a high degree of customer satisfaction. The Assistant will also be responsible for the oversight of the Warranty Department

AUTHORITY

· Provide input to the Production Manager to help him/her to manage and conduct performance reviews for the Production department.

· Provide input and assist with recruiting, selection, management and termination of subcontractors, staff and suppliers as needed.

· Maintain/Re-establish policy of giving as much new work to existing vendor base provided they meet quality and timeliness standards at competitive pricing. Personal contacts by a manager to existing vendors who do not get new jobs.

· Assist in the authorization of necessary expenditures as they pertain to field operations. Expenditures, which will exceed the Production Department’s budget, require approval from the President.

· Make purchase order decisions for the department for amounts up to $1,000. All others to be approved by the Production Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Uphold the company values and adopt the company habits. Know the company vision, mission, objectives, and continually communicate and reinforce these to employees.

· Assist in oversight of all field personnel which includes the Supervisors, Laborers and Punchout Technicians.

· Oversee the Warranty department which includes supervising the Warranty department staff.

· Assist in the development of training programs for continuous improvement and education in construction techniques and materials.

· Assist in the arbitration of any buyer concerns and issues in the best interest of the Company and the customer.

· Maintain a filing system for control of all customer lists, warranty calls, correspondence and work orders by homeowners, per project..

· Participate in the development and manage the enforcement of construction specifications and scopes of work

· Follow up on customer feedback to achieve high levels of satisfaction.

· Make follow-up phone calls to Warranty service customers regarding their completion lists.

· Oversee the scheduling of all field warranty service.

· Deliver homes on budget and on time.

· Contribute to cost reduction programs through improved quantity take-offs, improved field control, and value engineering.

· Develop relationships with subcontractors committed to reducing costs and increasing service.

· Assure high quality of homes – help establish standards/specifications/scopes of work and deliver homes that meet them.

· Review purchase orders and invoices for accuracy before being submitted to the Production Manager for approval.

· Approve warranty service staff timesheets.

· Identify and suggest solutions to company weaknesses and problems.

· Help generate necessary technical information (land/product/specification evaluation) to help guide the company in its decision making.

· Solve problems proactively.

· Continually improve industry knowledge (training and networking).

· Establish and enforce warranty guidelines. Familiarization with the Quality Builders Warranty (QBW) program.

· Continuous improvement and monitoring of the construction process.

· Assure that pre-sold inventory and inventory homes are regularly inspected for presentation, correctness (built as specified), security and maintenance.

· Assist in the establishment of and maintain a safety program, which meets OSHA/MOSH standards and assures safety of employees, subcontractors, and others.

· Recommend and help maintain effective compensation and bonus programs that reward field personnel that assist the company in achieving goals.

· Recommend revisions of working drawings where needed.

· Contribute back to the industry and community (Participate in Homebuilders and other Industry and Community Organizations and event).

· Effectively represent the firm in local, civic, political and industry activities and generate positive public relations opportunities.

· Administer self-improvement program providing for both professional and personal development.

· Familiarity with purchase agreements for finished lots.

· Mediate disputes between Supervisors and subcontractors/suppliers when needed, under the guidance of the Production Manager.

· Conform with and abide by all regulations, policies, work procedures and instructions

· Conform with all safety rules and use all appropriate safety equipment

Qualifications/Requirements

• Strong knowledge of the construction and warranty service process
• Ability to work and interact with departments throughout the organization
• Familiarity with the “QBW”

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Construction: 5 years (Required)

Ability to Commute:

• Belcamp, MD 21017 (Required)

Work Location: Hybrid remote in Belcamp, MD 21017

Salary : $60,000 - $85,000