Front Office Agents .

Job Description

Job Description

Compensation : $20.76 to $21.50 DOE

Benefits :

Medical, Dental & Vision

24 Hours PTO for F / T Employees

Sick Time 1 hour for every 40 hours worked max of 56 hours

Paid Vacation 1st year 5 days, 2nd-4th years ten days, 5 to 9 years 15 days, ten years plus 20 days

Paid Holidays (8)

Hotel Discounts

Warwick Seattle is looking for dependable individuals to join our team as Front Desk Agent. Front Desk Agents are responsible for supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties are :

• Check guests in and out.
• Answer telephone calls and multi-task between guests in front of you and guests calling.
• Be a primary point of contact for guest inquiries and complaint resolution.
• Taking individual and group room reservations and perform accurate input of reservation information into the Property Management System
• Ensure you remain informed of pertinent information for the hotel and the market, such as restaurants and attractions
• Other support as needed from time to time
• Opera Experience helpful

All Front Desk Agents are expected to have, at minimum, the following abilities and knowledge :

This is a great opportunity to join a prestigious hotel group at the ground level. Training is provided. Full-time positions. Open availability for days and evenings is required.

If you are interested in part-time only, and your availability includes Friday, Saturday, and Sunday open hours, we will consider this, but please make it clear this is your preference when you apply.

Salary : $21 - $22