Information Technology Support Specialist

Washburn County is accepting applications for a full-time, in-office (not remote) Information Technology Support Specialist position to work in the Information Technology Department. The IT Support Specialist will support and maintain in-house computer desktops, laptops and peripherals. This position assists users with the technology resources necessary to perform their business tasks, which includes but is not limited to Windows Operating System, MS Office Products, PC’s, printers, Cisco phone system, and mobile electronic devices; support and maintain in-house computer desktops, laptops and peripherals. This includes new user setup, installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment, while ensuring optimal workstation and network performance. Specialist helps research and solve high-level issues. This person will also be trained as backup to the Network Tech. Considerable independent judgment and discretion are required in dealing with unusual circumstances as well as confidential personnel matters. The individual will troubleshoot problem areas in a timely and accurate fashion, and provide end-user training and assistance where required. The individual works under supervision of the IT Director, however the vast amount of functions will be performed independently. This position also requires every other week after-hour, on-call availability, including weekends.

Qualifications: Bachelor's degree in computer science or related field, supplemented by at least 1 year of related experience or; Associate degree from an accredited college or junior college in computer or electronics technology supplemented by two years of PC networking and data communication experience and; Any substantial and direct combination of training and experience equivalent to Windows Operating Systems and Network experience using personal computers is highly desirable.

Starting pay range is $24.53-$27.24/hr DOQ, plus excellent benefits. For an application contact the Washburn County Personnel Department at P.O. Box 337, Shell Lake, WI 54871, Ph. 715-468-4624, Fax 715-468-4628, e-mail adminper@co.washburn.wi.us, or download an application from our County website at www.co.washburn.wi.us Resumes are encouraged, but will not take the place of a completed application. Position will remain open until filled. EOE.

Job Type: Full-time

Pay: $24.53 - $27.24 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• On call
• Rotating weekends

Experience:

• Computer science: 1 year (Required)
• Windows: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Shell Lake, WI 54871 (Required)

Ability to Relocate:

• Shell Lake, WI 54871: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $27