What are the responsibilities and job description for the Office Generalist - Hybrid Role position at Washburn-McReavy Funeral Chapels, Cemeteries and...?
Washburn-McReavy Funeral Chapels, Cemeteries, and Cremation Services—a leading funeral service provider in the Twin Cities for over 165 years—is seeking personable, compassionate professionals to join our team as an Office Generalist. This role provides essential support to both the Detail and Death Certificate Offices, ensuring accuracy, efficiency, and compliance in recordkeeping, documentation, and operational logistics. Based at our main facility, this position interacts daily with a diverse team, providing critical coordination and support for chapel staff and Funeral Directors. Strong research skills are essential for collecting, verifying, and managing sensitive information from external sources. Assist with data entry, record maintenance, and internal reporting to support both departments.
- Communicate with families, funeral directors, and medical professionals to verify information for death certificates, ensuring accurate documentation and timely submission to the state database.
- Resolve discrepancies or issues that arise in death certificate processing, working proactively to find solutions.
- Ensure compliance with all legal and procedural regulations regarding death records.
- Obtain cremation authorizations from the medical examiner, ensuring all necessary approvals and documentation are secured promptly.
- Coordinate logistics to confirm materials and related payments are completed and sent to chapels in accordance with the service schedule.
- Maintain confidentiality and professionalism when handling sensitive records and interactions.
Job Type: Full-time
Pay: From $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Rotating weekends
Application Question(s):
- How do you usually handle situations when someone is going through a rough time?
Education:
- High school or equivalent (Required)
Experience:
- customer care: 3 years (Required)
Work Location: In person
Salary : $18