Case Manager Level III

Job Title: Case Manager Level III Status: REG/FT/Non-Exempt

Reports to: Director of Residential Programs

Division: Women’s Program Date: April 2025

Case manages an assigned group of 15-20 clients in the residential program. Develop individualized strategies to improve their lives and support successful transition from homelessness to independent living. Provide client-centered, culturally sensitive treatment approach that promotes recovery, symptom reduction, increased coping skills and the achievement of the highest level of social functioning. Collaborate effectively with an integrated Program team to establish and carry out plans for residents. Opportunities to share faith within a supportive workplace.

• Refer clients to outside therapeutic, social service, educational, and medical resources if/when necessary

• Conducts comprehensive resident assessments to collect environment, psycho-social, financial employment, housing, educational, and health information as appropriate to develop a case plan.

• Prepare new curriculum, conduct, and lead a minimum of 2 groups per week

• Conduct crisis intervention as necessary

• Monitor and document the progress of residents and address concerns as they arise. Maintain case management files and enter all required information into client data management system.

• Participate in disciplinary meetings, issue discipline as appropriate, and meet with residents regarding the results of any disciplinary or service plan changes.

• Participate in weekly treatment team meetings and women’s team meetings

• Provides support and supervision to interns of the programs department- bachelor’s and master’s level

• Participate in on-call program approximately 6-7 times per year.

• Committed Christian with a heart to lead individuals towards wholeness in Christ.

• Exceptional interpersonal skills, articulate and collaborative.

• Ability to function independently and possess good problem-solving abilities/act with good judgment

• Ability and willingness to communicate in writing and/or verbally with other treatment team members/clients

• Must be organized, self-directed and have time-management skills

• Assessment and treatment competencies specific to the population being served including mental health and substance use competencies.

• Ability to work at least one evening shift per week.

• Master’s degree or equivalent combination of education and experience.

• Certification or license in counseling or social worker preferred.

• Experience in drug and alcohol or mental health setting highly desired.

• Able to climb stairs on a daily basis – frequently

• Standing, Walking-Frequently

• Warehouse environment, walking on uneven surfaces-Occasionally

The City Mission is a privately funded 501 (c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry which is dedicated to sharing the Gospel and “ending homelessness one life at a time”. We consider every position to be essential in the fulfillment of our ministry and Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

• Be able and willing to share the Gospel and participate in the ministry activities of City Mission.

• Subscribe to City Mission Statement of Faith and Qualifications for Employment upon hire and continuously while employed.

• Adhere to the City Mission Employee Handbook.