Game Day Dispatcher - Seasonal

The Washington Commanders are seeking responsible individuals to join our Game Day Base Team on a Part Time, seasonal basis. The right individuals will provide excellent customer service to support games and events at Northwest Stadium.

This position will work collaboratively to resolve issues that may arise in the stadium by fielding calls and dispatch a proper response team. Enhance the game day experience for our guests and by supporting our staff.

Essential Duties and Responsibilities :

• Work ALL 2025 Commanders Home Games and Major Events
• Provide guests with excellent customer service to enhance their game day fan experience
• Enforce event location, Commanders, and NFL rules, regulations, and policies
• Identify problems when / before they occur and quickly contact the best representative to rectify the situation (Cleaning, Security, Managers Etc…)
• Receive and quickly act upon requests or complaints from guests.  In the event of a serious problem, rapidly defer to upper management
• Monitor, Input, and Dispatch incidents in real time as they appear in Incident Management System
• Provide immediate assistance to and emergency notification of guests in the event of an accident or injury
• In the event of an emergency, assist in evacuating the stadium, while maintaining a calm, professional manner
• Communicate detailed information over phones and radios using proper phone and radio etiquette
• Write comprehensive incident reports in real time as they happen.

Requirements :

If you wish to become a part of this dynamic, fast-paced organization and you meet the requirements listed above, please apply by submitting a cover letter and resume.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Salary : $16 - $20