What are the responsibilities and job description for the Guest Services Attendant (Seasonal) position at Washington County (MN)?
JOB
Washington County is currently hiring for Guest Services Attendants (Seasonal). This is a semi-skilled position under limited supervision, responsible for operation of Park Offices, the Historic Courthouse and/or Lake Elmo Park Concession Stand.MINIMUM QUALIFICATIONS: At least 16 years of ageDESIRABLE EXPERIENCE: Previous work experience with Washington County ParksWork experience operating credit card machine, cash drawer, concession equipment, telephone, and computerWork experience providing customer serviceWork experience with camper registration, concession sales, selling vehicle permits, advising park visitors of regulations, cash management, bank deposits, making reservations, giving directions, and light housekeeping SELECTION TECHNIQUE: Your training and experience will be rated based on the required application material submitted and the top-scoring candidates will be forwarded to the hiring department for further consideration.HOURS / DAYS: 24 to 40 hours per week, days and locations vary. Work schedules (hours and days) and location are subject to change based on department needs.LOCATIONS: Historic Courthouse, Lake Elmo Park Reserve, St. Croix Bluffs Regional Park, Big Marine Park ReserveRATE OF PAY: $16.36 - $17.62 per hour***Position will be posted until filled***
EXAMPLE OF DUTIES
This is a semi-skilled position under limited supervision, responsible for operation of Park Offices, the Historic Courthouse and/or Lake Elmo Park Concession Stand.
SUPPLEMENTAL INFORMATION
Greet visitors and provide park/site and facility information;Advise visitors of County policies, rules and regulations;Check-in campers and rental clients, sell vehicle permits, merchandise and concession items;Follow prescribed cash handling and daily record keeping procedures;Assist in completing forms, reports, sorting checks and cash, preparing bank deposits, and maintaining accurate records;Monitor supply inventory including concessions, restroom and office supplies to ensure uninterrupted guest services;Receive phone calls, answer user inquiries, provide facility tours, take messages, and execute facility, camping and pavilion reservations;Perform light cleaning duties inside and outside of the park office, gatehouse, Historic Courthouse and/or Lake Elmo Park concession stand;Execute end-of-day activities including cleaning, supply inventory, closing and locking facilities, and other post-event activities as assigned;Perform random park surveys and use counts and assist with county-sponsored events, as needed.Perform other duties as assigned.WORK ENVIRONMENTWork is performed 90% inside, 10% outside. Work performed outside involves exposure to seasonal elements including heat, wind, humidity, sand, rain and cold water. Equipment used may include but is not limited to: office printer/scanner/fax, adding machine, computer, cash drawer or register, cleaning equipment and solutions, keyboard, telephone, and two-way radio. Duties include occasional lifting of up to 20 lbs., stooping, reaching, handling and communicating with customers. Additional physical/mental requirements may not be listed above, but are inherent in performing the position's essential functions.This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.
Washington County is currently hiring for Guest Services Attendants (Seasonal). This is a semi-skilled position under limited supervision, responsible for operation of Park Offices, the Historic Courthouse and/or Lake Elmo Park Concession Stand.MINIMUM QUALIFICATIONS: At least 16 years of ageDESIRABLE EXPERIENCE: Previous work experience with Washington County ParksWork experience operating credit card machine, cash drawer, concession equipment, telephone, and computerWork experience providing customer serviceWork experience with camper registration, concession sales, selling vehicle permits, advising park visitors of regulations, cash management, bank deposits, making reservations, giving directions, and light housekeeping SELECTION TECHNIQUE: Your training and experience will be rated based on the required application material submitted and the top-scoring candidates will be forwarded to the hiring department for further consideration.HOURS / DAYS: 24 to 40 hours per week, days and locations vary. Work schedules (hours and days) and location are subject to change based on department needs.LOCATIONS: Historic Courthouse, Lake Elmo Park Reserve, St. Croix Bluffs Regional Park, Big Marine Park ReserveRATE OF PAY: $16.36 - $17.62 per hour***Position will be posted until filled***
EXAMPLE OF DUTIES
This is a semi-skilled position under limited supervision, responsible for operation of Park Offices, the Historic Courthouse and/or Lake Elmo Park Concession Stand.
SUPPLEMENTAL INFORMATION
Greet visitors and provide park/site and facility information;Advise visitors of County policies, rules and regulations;Check-in campers and rental clients, sell vehicle permits, merchandise and concession items;Follow prescribed cash handling and daily record keeping procedures;Assist in completing forms, reports, sorting checks and cash, preparing bank deposits, and maintaining accurate records;Monitor supply inventory including concessions, restroom and office supplies to ensure uninterrupted guest services;Receive phone calls, answer user inquiries, provide facility tours, take messages, and execute facility, camping and pavilion reservations;Perform light cleaning duties inside and outside of the park office, gatehouse, Historic Courthouse and/or Lake Elmo Park concession stand;Execute end-of-day activities including cleaning, supply inventory, closing and locking facilities, and other post-event activities as assigned;Perform random park surveys and use counts and assist with county-sponsored events, as needed.Perform other duties as assigned.WORK ENVIRONMENTWork is performed 90% inside, 10% outside. Work performed outside involves exposure to seasonal elements including heat, wind, humidity, sand, rain and cold water. Equipment used may include but is not limited to: office printer/scanner/fax, adding machine, computer, cash drawer or register, cleaning equipment and solutions, keyboard, telephone, and two-way radio. Duties include occasional lifting of up to 20 lbs., stooping, reaching, handling and communicating with customers. Additional physical/mental requirements may not be listed above, but are inherent in performing the position's essential functions.This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.
Salary : $16 - $18
