What are the responsibilities and job description for the Utility Billing/Accounts Receivable Clerk position at Washington County?
Utility Billing/Accounts Receivable Clerk
This is a non-exempt position reporting directly to the Finance Officer.
Key Responsibilities:
- Billing: Prepare all water and landfill bills, ensuring compliance with billing regulations and policies.
- Utility Account Maintenance: Establish new water customer accounts, complete contracts for all new water customers, and identify delinquent accounts.
- Accounts Receivable: Accept and process billing payments, including Countywide miscellaneous receivables, accurately and in a timely manner.
- Daily Deposits: Verify and process daily deposits, ensuring accurate recording and timely deposit.
- Financial Record Keeping: Maintain accurate and up-to-date financial records, including monthly account balancing.
- Customer Service: Provide excellent internal and external customer service by addressing inquiries, resolving concerns, and offering assistance.
- Mail Duties: Mail will be picked up daily from the Post Office.
- Office Duties: Perform filing, records management, transaction processing, and public assistance tasks.
Requirements:
- High school diploma or equivalent required.
- Valid Driver's License.
- Knowledge of basic accounting principles and practices.
- Ability to learn department-specific policies and procedures.
- Mandatory proficiency in Microsoft Office and ability to learn other specialized programs.
Physical Demands and Work Environment:
The employee regularly communicates clearly with others, sits, and serves customers at the counter. The employee must be able to talk and hear, view a computer screen for extended periods, use hands to type and enter data, and reach with hands and arms extensively.
