Customer Service Representative

MinUSD $33,280.00 / Yr.MaxUSD $40,500.00 / Yr.Job SummaryLove What you do and make a difference . . . We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients. As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Consider joining our team if you want :

• An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being nice to our clients and one another
• To start a professional career with Monday through Friday work hours and weekends off
• A career that provides opportunity for growth; promoting from within is our top priority
• A comprehensive benefits package including : Health, Dental, and life insurance; Vacation and
• Sick Leave; generous retirement contributions; and opportunity to earn a bonusWhat you will need to succeed :
• A smile and great attitude
• Highly developed sense of integrity and strong work ethic
• Personable and outgoing; able to talk with clients and build rapport and relationships
• Great attention to detail and providing accurate service
• Technically savvy; able to use multiple computer systems and ability to adapt to change
• Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.QualificationsEducation / Skills / Training :
• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smart phone and digital channel skills.
• Must be organized and display excellent communication skills and a personable attitude.Experience :
• Previous work in retail, consumer service delivery, or client relations.BenefitsAt WaFd Bank you get all of these great benefits!
• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Generous 7% 401(k) employer matching
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plansWaFd Bank Benefits Summary - Click here for more informationEEO StatementWe are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and / or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375EEO is The Law - click here for more informationEqual Opportunity Employer Minorities / Women / Protected Veterans / DisabledEEO Policy Statement - WaFd BankKnow Your Rights : Workplace Discrimination is Illegal - click here for more informationPay Transparency Nondiscrimination Provision - click here for more informationCCPA Notice at Collection for CA Employees and ApplicantsRequisition Post Information
• Posted Date2 / 7 / 2025

Salary : $33,280 - $40,500