What are the responsibilities and job description for the Office Receptionist position at Washington Inn?
The purpose of this position is to assist guests with all restaurant and reservation related inquiries. You set the tone for the entire dining experience as you are the first point of contact the guest will encounter, whether it’s over the phone or in person.
As an office receptionist for The Washington Inn, it is required that you maintain a professional attitude and work ethic.
Specific Responsibilities --
- Retrieve and transcribe all voicemails left on the Reservation line.
- Return voicemails -- assist guests in booking reservations and answering any inquiries they may have to the best of your ability.
- Composing and responding to emails in a formal manner.
- Upkeep and changing out of dinner menus.
- Gift card processing.
Skills (Not Required) --
- Customer service experience
- OpenTable Guest Center experience
- Copier/scanner/fax machine experience
- Data entry experience
- Confident in utilizing Google Drive
- Multi-tasking
- Organization
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 15 – 24 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
Ability to commute/relocate:
- Cape May, NJ 08204: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17 - $18