What are the responsibilities and job description for the Reception Manager position at Washington Medical Group?
Overview
We are seeking a highly organized and personable Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires a friendly demeanor, strong clerical skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome visitors as they arrive at the front desk.
- Answer phone calls and respond to inquiries in a professional manner.
- Schedule appointments and manage the calendar for staff members.
- Perform data entry tasks accurately and efficiently.
- Maintain organized records and files, ensuring all documents are up to date.
- Utilize Google Suite for various administrative tasks, including document creation and spreadsheet management.
- Provide clerical support by proofreading documents and ensuring accuracy.
- Assist with customer support inquiries, addressing concerns or directing them to the appropriate personnel.
- Handle incoming and outgoing mail and packages.
- Ensure the front desk area is tidy and presentable at all times.
Qualifications
- Previous experience in a front desk or receptionist role is preferred.
- Strong customer service skills with a friendly attitude towards clients and colleagues.
- Proficiency in clerical tasks, including data entry and document management.
- Familiarity with Google Suite applications (Docs, Sheets, Calendar) is essential.
- Excellent proofreading skills with attention to detail.
- Ability to multitask effectively while maintaining a high level of professionalism.
- Experience as a dental receptionist is a plus but not required.
- Strong communication skills, both verbal and written.
Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an essential role in creating a welcoming environment for our clients.
Job Type: Full-time
Pay: $20.37 - $21.17 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20 - $21