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Supervisor Warehousing & Logistics

Washington Metropolitan Area Transit Authority (WMATA)
Washington, DC Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 2/28/2025
Job Description

Join The Washington Metropolitan Area Transit Authority as a Supervisor, Warehousing and Logistics for the Midnight Shift (9:00 PM to 5:30 AM) and take on a leadership role that drives efficiency and safety across our warehouse operations. In this dynamic position, you will oversee outbound operations, inventory accuracy, and customer satisfaction while leading a dedicated team of Supply Chain Staff members. Your expertise in analyzing best practices, developing productivity plans, and enforcing safety standards will be essential in optimizing warehouse performance. You will also play a pivotal role in managing a diverse workforce, addressing workload efficiencies and fostering a collaborative environment to drive success. We¿re seeking a confident,proactive leader who can make decisive choices, motivate a team, and achieve operational goals. If you¿re passionate about mentoring, coaching, and leading a high-performing team in a fast-paced setting, this is the perfect opportunity for you!

Minimum Qualifications

Education

  • High school diploma or GED

Experience

  • Minimum of five (5) years of experience in all facets of supply chain management, to include as least one (1) year of supervisory management and two (2) years in warehousing and logistics environment.

Certification/Licensure

  • N/A

Preferred

  • Bachelor¿s Degree in Supply Chain Management, Business, Finance, or related field

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Supervisor, Warehousing and Logistics ensures that safety and service levels are effective and efficient for assigned warehouse(s), inbound/outbound operations, property disposition and quality control and/or functional processes on a specified shift(s), within the Office of Supply Chain Warehousing and Logistics (SCWL). This individual leads, mentors, trains, coaches and develops a team of Supply Chain Specialists and Associates while maintaining the highest levels of productivity, safety and quality.

Essential Functions

  • Provides overall direction, coordination, and monitoring of assigned warehouse(s), inbound/outbound operations, property disposal, quality control or functional processes on a specified shift(s), within Supply Chain Warehousing and Logistics (SCWL) including: the development of standard operating procedures; the identification and enforcement of safety regulations within the warehouse(s) and the implementation of programs to ensure the safety and optimal performance of the workforce.
  • Interprets big data and delivers meaningful results that keenly drive productivity and efficiency to improve performance and/or meet performance metrics within SCWL.
  • Builds and delivers productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other supervisors to balance labor.
  • Monitors warehouse operations and functional processes to ensure that policies, standard operating procedures, risk management and internal controls are followed.
  • Investigates customer complaints or service issues, performs root cause analyses and provides resolutions. Implements corrective actions to prevent reoccurrence.
  • Leads and inspires workforce and provides the necessary tools and resources to drive productivity and efficiency through data-driven decisions and analytical problem-solving amongst team members. Strives to continuously improve the efficiency of WMATA¿s Supply Chain and instill a culture of customer fixation, aiming for excellent customer service, a high standard of operations quality & safety and an atmosphere of best practice sharing among the team and with peers.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

  • Personal Interview
  • Skills Assessments
  • Verification of education and experience
  • Criminal Background Check
  • Credit history report for positions with fiduciary responsibilities
  • Successful completion of a medical examination including a drug and alcohol screening
  • Review of a current Motor Vehicle Report

Closing

Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an intervie w.

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