IT Program Portfolio Mgr.

Department Marketing Statement:

The Enterprise Architecture team within Digital Modernization is looking for a candidate that is passionate about public transit and technology.

The Enterprise Architecture team partners with stakeholders throughout the authority to co-create Metro's technology vision (digital ecosystem) and drive innovation to support business goals and actualize Metro's Strategic Transformation Plan.

This Portfolio Manager (Governance) will grow, lead, and drive continuous improvement of IT governance, data governance, and change control programs. The selected candidate will coordinate governance activities between programs and ensure alignment of these programs with technology architectures, business needs, and the digital ecosystem vision. This individual will be a key member of the EA leadership team and help shape Metro's technology future.

Minimum Qualifications

Education

• Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Business Administration, Mathematics, Engineering or related field.
• Or in lieu of degree, a high school diploma or GED and an additional four (4) years of progressively responsible program management technical and professional experience in a large, complex organization.

Experience

• Minimum of ten (10) years of demonstrated successful experience in large scale program management.
• Must have formal training and experience in Project Management, estimating, cost and schedule management, variance reporting and electronic project management tools (e.g., Primavera, MS Project, project Scheduler or equivalent).
• Must have experience with vendor management.
• Must have a proven track record in successfully managing a large enterprise system implementation project and experience in project estimating, cost and schedule management, variance reporting and vendor management.

Certification/Licensure

• N/A

Medical Group:

Ability to complete satisfactorily the medical examination for this job. The employee must be able to perform the essential functions of this job either with or without reasonable accommodation(s).

Summary

The Information Technology Program Portfolio Manager is a senior level professional, technical, administrative and managerial position requiring effective and efficient overall department program management for, complex Digital Modernization programs. The incumbent serves as the reporting supervisor for other Washington Metropolitan Area Transit Authority (WMATA) employees and the Contracting Officer¿s Technical Representative for contract support. This position is responsible for management, oversight and coordination of the entire scope and all phases of multiple, complex programs, ensuring completion within budget and on schedule. The Program Portfolio Manager will manage client relationships; develop project scopes; determine implementation of programs or services via in-house staff or outsourcing. Evaluates and selects vendors; negotiates resource effort; develops and maintains schedules and budgets; identifies, manages and mitigates risks; conducts and manages quality control. The incumbent develops, manages and reports performance metrics; assigns, directs and manages work to WMATA employees, contractors and cross-functional teams. The Manager provides professional, technical and quality direction and guidance. Their assigned programs are high profile with substantial political interaction and public scrutiny. The incumbent must demonstrate a high degree of creativity and mature judgment in planning, organizing, coordinating, communicating, and managing complex programs.

Job Duties

• Performs all project management processes for diverse complex IT programs; i.e., initiating, planning, executing, monitoring and closing process groups.
• Develops, recommends for approval, manages and adheres to project schedules, estimates and budgets that are complete, realistic, and fully meets program goals.
• Provides program management coordination and controls consistent with project and operational needs.
• Develops and manages detailed program management plans that define key activities, deliverables, timelines, and resource requirements to achieve program objectives.
• Prioritizes projects and work based on risk, funding, and organizational strategic plans; manages in-house staff, contracting staff, project teams and any combination of work to facilitate the delivery of complex IT projects and programs.
• Assigns work and manages program and cross-functional teams comprising WMATA employees and/or contractors.
• Ensures that clear and concise requirement definitions are incorporated into system design.
• Oversees change requests from original design specifications.
• Identifies and partners with both internal and external WMATA program stakeholders.
• Conducts research and prepares recommendations for complex program management problems.
• Conducts risk analysis and develops and manages mitigation strategies.
• Develops and cultivates relationships with cross-functional program team members and works closely with business and operations partners to ensure acceptance, quality, and integrity of program goals and initiatives.
• Conducts ¿Make¿ or ¿Buy¿ decisions at both the operational and strategic levels as they apply to IT service delivery models.
• Assesses variables including but not limited to costs; benefits; program or service availability and capacity; current and future organizational structure; policies, procedures and government regulations; competing firms and alternative sources of supply; market trends; risks; skills and expertise; quality, reliability and flexibility; innovations; and control considerations.
• Makes and approves determinations whether programs or services should be performed in-house (internally to WMATA) or via outsourcing (buying externally from a source outside WMATA).
• Develops statements of work (SOW), evaluates proposals and conducts vendor selections.
• Serves as Contracting Officer¿s Technical Representative (COTR) monitoring contract compliance.
• Negotiates critical and controversial issues with senior WMATA staff, offices of other organizations, companies and representatives of State, Local and Federal Governments.
• Monitors program results against technical specifications and performance measures and adjusts accordingly.
• Communicates plans, status, and issues to senior level management, steering committees and other committees as required.
• Develops and manages performance metrics; prepares and presents team and executive performance management and status reports.
• Defines, coordinates and manages user training for new applications or modifications as required.
• Develops, coordinates and manages implementation of change management, communications and training plans and activities.
• Conducts ongoing program status meetings with staff.
• Ensures program management of project closeout to include coordination and completion of all technical, operational, procurement and budgeting tasks.
• May supervise subordinate staff; recommends applicant selection, disciplinary actions, and resolution of grievances; assigns duties; directs work; conducts performance evaluations; approves leave requests and timesheets; and ensures appropriate subordinate training is provided.
• Responsible and accountable for developing and submitting a realistic and reasonable project budget and for issuing appropriate progress reports as required to record the project¿s advancements or delays. The report shall include a register of completed tasks, all payments issued and any problems causing delays, redirection of focus or that impacts project delivery timeline or strategy. A progress report will be provided to OMBS as well as the program¿s front office (ELT member) as required.
• Responsible for cost allocation to appropriate projects and for the timely and accurate review and approval of applicable invoices.
• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment
• Personal interview
• Verification of education and experience (including certifications and licenses)
• Criminal Background Check (a criminal conviction is not an automatic bar to employment)
• Medical examination including a drug and alcohol screening (for safety sensitive positions)
• Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.