Homeless Program Supervisor - Two Opportunities

THE POSITION

The Department of Housing Services is recruiting for two Homeless Programs Supervisors to join our team! This position will join the Program Implementation team within the Homeless Services Division.

The Homeless Programs Supervisors contribute to the Department of Housing Service's mission of creating pathways out of homelessness, promoting housing stability, and investing in affordable communities for Washington County and our residents by overseeing implementation of the portfolio of homeless programs provided by our network of contracted community-based organizations, to support individuals and families transitioning out of homelessness.

We encourage candidates of all backgrounds to apply for these positions. Generally, the successful candidates in this roles will have:

• Knowledge of local, state, and federal homelessness policies and funding.
• Strong skills in navigating rapid change and ambiguity while leading with stability and organization.
• Five or more years of experience in Homeless Program administration.
• Two or more years of supervisory experience.
  
  

The Homeless Services Division works collaboratively across departments, with partner public agencies, and community-based organizations to design, implement, and oversee dynamic services addressing homelessness and creating housing stability across the County. Our expanding programs fund outreach, shelter, housing placement and retention services, along with permanent supportive housing for more than 3,000 people every year. The work is guided by our commitments to advance equity through outcomes and quality of service in this system of care, and our workplaces are committed to fostering a diversity of perspectives and inclusion for all. Join this dynamic workplace and contribute to the health and well-being of your community as an effective steward to support our programs and investments working to end homelessness.

Why Washington County?

Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County’s services, resources, and opportunities for growth and development to every county resident.

Check Out Our Award-Winning Benefits & Wellness Program on the "Benefits" tab above!

Essential Job Duties

We are recruiting for two distinct positions at this time, one focused on Housing Solutions and another focused on Community Coordination. Generally, both positions support the following duties:

• Guide implementation of the division's suite of homeless programs that assist individuals and families transitioning out of homelessness using person-centered and trauma-informed approaches, best practices, and an equity focus.
• Work collaboratively with the division's data team, program staff, and community partners to ensure shared focus on system and program level outcomes and goals. Deliver relevant and timely reporting as needed as a function of the position.
• Lead a team of Specialists, Coordinators, and Analysts to monitor utilization and effectiveness of homeless programs.
• Oversee network of contracted providers to ensure contractual compliance and effective delivery of programs.
• Effectively evaluate program performance using data and partner feedback to make recommendations for policy and process improvements to improve participant experience in all aspects of the homelessness response system.
• Oversee project management of all new assigned program launches, significant adjustments, provider network training, and program manual updates.
• Ensure effective communications related to program expectations and performance standards.
  
  

Homeless Program Supervisor is a working title for the Senior Program Coordinator job classification. To see the complete list of job duties, knowledge, skills and abilities for this classification, please use the following link: Senior Program Coordinator.

Minimum Qualifications

Education and Experience:

• Bachelor’s degree in a health, social service, business, or related field; AND three (3) years of work experience in program administration, development, evaluation, and/or contract administration. OR
• Seven (7) years of work experience in program administration, development, evaluation, and/or contract administration.
  
  

Additional Requirements

• Completion of a criminal history check in accordance with Oregon Administrative Rules.
  
  

SUPPLEMENTAL INFORMATION

Washington County is committed to using a Merit-based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.

Our Commitment to You: We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.

Selection Process

• Minimum Qualifications (MQ) Review: Human Resources will screen applications for MQs beginning the week after the posting closes. Additional preferred qualifications screening may be applied depending on the number of applications received. The timeframe to review will be the week of April 6, 2025.
• Subject Matter Expert (SME) Review: Your resume may be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). This process will begin the week of April 13, 2025 and may take up to 2 weeks.
• Panel Interviews: Our goal is to schedule oral panel interviews with candidates that successfully passed the SME evaluation step as soon as possible.
• Conditional Offer: A successful candidate will be required to successfully clear a third-party background check as a pre-employment condition and Oregon State comprehensive background check as a condition of continuous employment.
  
  

Please note: candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.

Veterans' Preference

If you are a veteran and would like to be considered for a Veterans' preference for this recruitment, please review instructions using this link: Veterans' Preference Points.

Accommodation Under The Americans With Disabilities Act

Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail at: Careers@washingtoncountyor.govat least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.

Status Of Your Application

You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via e-mail. If you "opt out" or "unsubscribe" of e-mail notification from notices in NEOGOV it will impact our ability to communicate with you about job postings.

Questions (?) Regarding This Recruitment

Gregory Garabedian, Talent Acquisition Business Partner

Gregory_Garabedian@washingtoncountyor.gov

Additional Resources

• New to GovernmentJobs.com? Visithttps://www.governmentjobs.com/home/applicationguidefor a comprehensive, step-by-step guide on the application process.
• For technical support, contact Government Job’s Live Application Support at 855-524-5627.
  
  

Management, Administrative and Professional Personnel System (MAPPS) - FLSA exempt employees are paid on a salaried basis. The premise of salaried/exempt employment is that established compensation recognizes the time and effort needed to accomplish all assigned job duties. Job responsibilities may require work outside of the employee's standard work week or a work week in excess of 40 hours.

For more information on the MAPPS policy, please review the specific document using this link:Click Here

This position is not represented under a collective bargaining agreement.

Regular and limited duration full-time employees working 30 hours or more per week and job share employees are eligible for benefits beginning on the first of the month following employment. Job share employees are responsible for 50% of the premium. Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits.

Check Out Our Award-Winning Benefits & Wellness Program!

Benefits

Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with medical, dental, and vision coverage at up to 95% employer paid! Other benefits you’ll enjoy as part of your total compensation package include:

• Paid Time Off - 11 paid holidays including one floating holiday, 12 vacation days for new employees (accrual rates increase based on length of service), AND up to 96 hours of sick leave per year (unused sick leave accumulates from year to year without limit to provide pay and security if needed).
• Wellness Program - Washington County has been named one of Oregon’s Healthiest Employers by the Portland Business Journal for the past 7 years. We are proud to receive this award and will continue to make your health and wellbeing a priority by providing resources and support to help you and your family live and work well. Resources include smoking cessation, weight management, and stress management classes (online or telephonic with a personal health coach); discounts on gym memberships, fitness activities, and sports tickets; and Health & Wellness events and onsite flu shot clinics.
• Alternative Care Coverage
• Health Care and Dependent Care Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Life and Disability Insurance (both County-provided and voluntary)
• Oregon Public Employees Retirement System (PERS)
• 457b Deferred Compensation Plan
• Emergency Travel Assistance
• TriMet Hop Card at no cost to the employee
• Bike lockers and repair stations
• A charitable giving program
• Oregon College Savings Plan
  
  

To learn more about our Benefits and Wellness program and view our current benefits guide, plan summaries, and premium rates, click here.

Already have medical, dental, and vision coverage? No problem! Full-time employees who choose to waive medical, dental, and vision coverage will receive a $125 monthly contribution into a tax-free Health Reimbursement Arrangement (HRA) VEBA account, which can be used to reimburse you for qualified out-of-pocket medical care costs, such as copays, deductibles, and prescription drugs. HRA accounts offer many benefits including significant tax savings, and no annual “use it or lose it” requirement. Proof of other creditable coverage is required.

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SUBJECT MATTER EXPERT REVIEW: The following supplemental questionnaire will be used to assist us in determining if you possess the knowledge, skills, and abilities to succeed in this position. Your responses to the questions will be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). The higher the score, which includes any applicable veterans' preference points, the higher the ranking on the eligible list. Generally, top 6 – 8 candidates are referred for each vacancy starting with the top ranked candidates.

We want to hear your authentic voice and original answers. Plagiarism in any form may result in lower scores and/or candidate removal from a recruitment. The County defines plagiarism as presenting the work of others as your own. Examples include copying work, using AI-generated text, and receiving assistance from others.

Instructions & Helpful Tips

• Answer each question carefully and accurately in the space provided. Unless otherwise instructed, ONLY the answers included in the space provided will be considered.
• Make sure your responses are clear, concise, and complete. Your responses should also reflect what is documented in the education and work experience sections of your employment application.
• If a question consists of multiple parts, answer each part separately.
• Provide examples! Examples should be relevant to this position and question, and can be from your formal education, work experience (paid, internship, volunteer), and/or training, unless otherwise indicated in the question.
• When describing a process or procedure, make sure to clearly describe your duties and responsibilities.
• Minimize the use of jargon, abbreviations, and acronyms.
• Each question is scored separately, so do not combine answers or refer to your answer from a different question.
• Before submitting your application, proofread your answers including grammar and spelling.
• Failure to follow the instructions may result in an incomplete application and removal from consideration.
  
  

By selecting yes below, you are indicating that you have read and understood the information provided, and agree to the above instructions.

If you have any questions, please contact the assigned Talent Acquisition Business Partner or email Careers@washingtoncountyor.gov.

• Yes
  
  

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In approximately 250 - 300 words, please describe your experience managing and overseeing contract administration and homeless programs.

03

In approximately 250 - 300 words, please share an example of a time you led a team through a culture change. What was the culture gap you identified, how did you create change, and what was the result?

• Required Question