Human Resources Generalist

Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400 team members and serve the region with over 45 clinic locations, the areas only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Human Resources Generalist reports to the Human Resources Manager. This position performs a wide range of human resources functions including recruitment, onboarding, employee relations, benefits administration, performance management, compliance, and training, serving as a primary point of contact for employee and managers on human resources related matters, ensuring compliance with company policies and employment laws across the organization.

Essential Position Responsibilities

• Address employee concerns, investigate complaints, mediate conflicts, provide guidance on workplace issues, and promote positive employee relations.
• Enroll employees in benefits plans, manage benefit changes, communicate benefit information, and resolve benefit issues and errors effectively and efficiently.
• Assist with performance review management functionality and serve as a resource for leaders to develop employee goals, how to appropriately provide feedback, identify training needs, and address performance issues.
• Assist with salary administration, review compensation structures, and ensure compliance with wage and hour laws.
• Remain updated on employment laws, ensure adherence to regulations, management of employee records, and conduct compliance audits as necessary.
• Interpret and enforce company policies, providing guidance to employees and managers on policy matters.
• Generate human resources reports, track key metrics, and analyze data to identify trends and inform decision-making process.
• Promote positive team-centric environment.
• Communicate effectively and accurately within the human resources team and with staff members, leaders, key stakeholders across the System, and community partners and vendors to develop positive and successful partnerships and maintain a positive workplace.
• Develop positive and productive relationships with all hiring managers and leaders across the System to ensure team remains up to date on changing needs and future growth planned within the System and workforce.
• Participate in internal and external community activities, as necessary.
• Maintain a standard to be the best place to receive care and the best place to give care.

Qualifications

• Education: High School Diploma or GED, required. Bachelors degree in related field, preferred.
• Licensure and Certifications: Active drivers license and auto insurance.
• Experience: Minimum 3 years within human resources fields or employment industry.

Professional Skills

• Strong understanding of employment laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Problem-solving and conflict resolution skills.
• Proficient in human resources software and data management.
• Ability to work independently and as part of a team.

Work Environment: This position will spend a majority of time working in a standard office environment where 80% of time is sitting or standing, performing office/clerical work and 20% of time walking. This position may lift up to 50 lbs.

Notice: This job description is designed to provide an overview of the essential and principal duties and responsibilities of the position. The job description is not designed or intended to cover or set forth a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Washington Regional reserves the right in its absolute discretion to change duties, responsibilities or activities or assign new duties, responsibilities, or activities at any time with or without notice. Employees may be directed to perform job-related tasks other than those specifically presented in this description.