What are the responsibilities and job description for the DSHS ALTSA Social Service Specialist 5 position at Washington State Department of Social and Health Services?
Description
DSHS ALTSA Social Service Specialist 5
We're seeking to hire a Social Service Specialist 5 to join our Federal Way Home and Community Services Office . Home and Community Services is a division of our Aging and Long Term Support Administration (ALTSA) that promotes, plans, and develops long-term care services to people over age 18 with disabilities and our elderly population.
As a Social Service Specialist 5, you will step into a leadership position as the first-line supervisor of a team of Social Services Specialists. Your responsibility will be to inspire and motivate your staff, while effectively managing workflow and providing essential training. In this position, you will guide your team to deliver exceptional customer service, always prioritizing client choice and offering compassionate long-term care services. Your leadership will play a crucial role in ensuring smooth, efficient service delivery to some of the state’s most vulnerable individuals.
This is a hybrid teleworking opportunity, in office hour requirements are based on business needs. King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.
Some Of What You'll Be Doing
Professionals who can understand and apply medical terminology specifically related to aging and long-term clients and one of the following:
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security" on your website and on printed materials.
DSHS ALTSA Social Service Specialist 5
We're seeking to hire a Social Service Specialist 5 to join our Federal Way Home and Community Services Office . Home and Community Services is a division of our Aging and Long Term Support Administration (ALTSA) that promotes, plans, and develops long-term care services to people over age 18 with disabilities and our elderly population.
As a Social Service Specialist 5, you will step into a leadership position as the first-line supervisor of a team of Social Services Specialists. Your responsibility will be to inspire and motivate your staff, while effectively managing workflow and providing essential training. In this position, you will guide your team to deliver exceptional customer service, always prioritizing client choice and offering compassionate long-term care services. Your leadership will play a crucial role in ensuring smooth, efficient service delivery to some of the state’s most vulnerable individuals.
This is a hybrid teleworking opportunity, in office hour requirements are based on business needs. King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.
Some Of What You'll Be Doing
- Attract, hire, train, support, and evaluate staff on performance and adherence to applicable laws, policies, and procedures
- Conduct case audits to ensure quality assurance standards are met
- Ensure compliance with state and federal regulations, preventing service delays, and eligibility errors
- Conduct monthly staff, case, and multidisciplinary meetings
- Apply structured performance evaluations, offering constructive feedback and corrective action when necessary
- Respond to client concerns, legislative inquiries, and questions from providers; mediate resolutions
- Conduct ongoing reviews of worker case records ensuring complete and accurate documentation of case activity
- Prepare written and oral reports, documentation, and forms for program areas supervised
- Analyze available information and various reports needed to develop and track performance measures and outcomes in order to equitably distribute workload, correct errors, and identify trends
Professionals who can understand and apply medical terminology specifically related to aging and long-term clients and one of the following:
- A Master's degree in criminal justice, social services, human services, behavioral sciences, or an allied field and one year of paid social service experience equivalent to a Social Service Specialist 3
- A Bachelor's degree in criminal justice, social services, human services, behavioral sciences, or an allied field, and five years of paid social service experience equivalent to a Social Service Specialist 2
- One year of experience as a Social Service Specialist 4 ;
- Two years as a Social Service Specialist 3 ;
- Four years as a Social Service Specialist 2
- A two-year Master's degree in the indicated fields that included a practicum may substitute for one year of paid social service experience.
- Three current professional references
- Letter of interest/cover letter
- Current chronological resume
- College Transcripts (Unofficial transcripts is accepted)
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security" on your website and on printed materials.
