What are the responsibilities and job description for the Communications Officer 3 position at Washington State Patrol?
Description
About the Agency & Division:
The WSP actively supports Diversity, Equity, Inclusion in the workplace, and is an Equal Opportunity Employer. The WSP strives to create and foster an inclusive culture inspiring everyone to be their authentic selves, speak openly, and be courageous. The WSP continues to focus on equitable hiring, training, and promotional practices and policies through innovative recruitment and retention solutions. Partnering with our communities helps the WSP provide the best in public safety services now and into the future.
The Communications Division operates a 24-hour-a-day, 365-day-a-year statewide emergency communications systems, which includes seven centers. The division provides emergency dispatch services for the Washington State Patrol, and 18 other State, Federal, and Tribal Agencies on contract basis including Department of Fish and Wildlife, Washington State Liquor & Cannabis Board, State Parks, U.S. Marshal and Muckleshoot Tribal Police.
Duties
A Communications Officer 3's primary responsibility is to supervise the day to day operations of a shift, ensuring proper staffing, providing operational guidance, responding to internal and external requests and ensuring policies and procedures are followed. They evaluate employee performance through observation, documentation and yearly evaluations to ensure that all personnel perform at a level that meets or exceeds customer expectations. Train, develop, recognize, award, correct and/or discipline personnel ; and identify and resolve problems at the lowest level. Officer and public lives are at risk without a competent, fully trained staff to appropriately respond to their needs.
Our new supervisor will be able to:
- Supervises day to day operations of shift.
- Provide training and employee growth opportunities.
- Provide coverage when needed for the radio and telephone support.
- Train, develop and mentor staff.
Qualifications
Required Qualifications:
-
Current WSP employee with two years experience as a Communications Officer 1 AND substantiated prior supervisory experience of two or more personnel. OR
- Hold permanent status as a Communications Officer 2 within the last five years.
- Continuous growth and development opportunities.
- Opportunities to serve your community and make an impact through meaningful work.
- Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
- Qualification for the Public Loan Forgiveness Program.
Supplemental Information
WSP Policy 1.04.020 - WSP does not engage in, or assist with, civil immigration enforcement, therefore; In no stage of the hiring process will the immigration status of family members of the candidate be investigated by the Washington State Patrol.
