What are the responsibilities and job description for the Fingerprint Supervisor position at Washington State Patrol?
Description
If you answer YES to any of these questions this is the perfect opportunity for you!
- Are you a self-starter with an interest in providing administrative support?
- Do you thrive in a team environment?
- Do you want a position with career growth opportunities?
About the Agency:
The WSP actively supports Diversity, Equity, Inclusion in the workplace, and is an Equal Opportunity Employer. The WSP strives to create and foster an inclusive culture inspiring everyone to be their authentic selves, speak openly, and be courageous. The WSP continues to focus on equitable hiring, training, and promotional practices and policies through innovative recruitment and retention solutions. Partnering with our communities helps the WSP provide the best in public safety services now and into the future.
About the Division:
The Criminal Records Division (CRD) supports the Washington State Patrol’s mission to "make a difference every day, enhancing the safety and security of our state by providing the best in public safety services" by managing the collection and dissemination of criminal justice information. CRD is comprised of four sections: Collision Records, ACCESS, Identification and Background Check Section, and Criminal History Records Section. It provides services for both criminal justice and non-criminal justice purposes and is also responsible for maintaining the statewide repository for fingerprint-based criminal history record information.
About the Position:
This position supports the Agency goal to build a culture of trust, collaboration, and continuous performance improvement. It supports our key values of earning the trust and confidence of the public through professional excellence, acting with integrity and accountability, respecting and protecting individual rights, and building a culture of continuous improvement.
The Fingerprint Supervisor contributes to these activities by providing leadership and management of the Fingerprint Unit.
This position is responsible for scheduling, supervising and evaluating the key work activities and essential functions of the Fingerprint Leads, Technicians, and Office Assistants within the Fingerprint Unit. The Fingerprint Supervisor will assist the Identification and Background Check Section Manager in implementing new policies, procedures, and preparing staffing requests. They are responsible for the oversight of administrative operations within the Section and ensures consistency with agency policy, and local standard operating procedures. The incumbent gains the trust of internal and external customers through effective communication and providing quality service.
Duties
Our new teammate will be able to:
- Ensure technicians work within standards and are properly trained to perform all activities within the unit.
- Create work schedules for staff.
- Assist the Identification and Background Check Section Manager in implementing new policies and procedures, and prepare staffing requests.
- Create the shift bid schedules to accommodate business hours and high-volume processing hours.
- Interview and select applicants for Fingerprint Technician and Office Assistant positions within the Fingerprint Unit.
- Create, maintain, and review aptitude tests provided for applicants seeking employment in the Fingerprint Unit.
- Ensure accuracy and productivity standards are maintained.
- Provide corrective actions for employees not meeting required expectations or standards.
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Serve as daily operation administrator for the ABIS system, and other interfacing systems.
- Identify, diagnose, and troubleshoot ABIS system issues.
- Perform Expungements and Destroys requested from various units in the Criminal Records Division.
- Utilize the Automated Biometric Identification System (ABIS) fingerprint identification of electronically and manually submitted fingerprint transactions.
- Maintain demographic accuracy and consistency between ABIS and WASIS.
- Assist in manually comparing fingerprints and writing reports for medical examiners and coroners for identification of unknown deceased.
- Assist in verifying, disseminating, and writing reports for Prosecuting Attorneys.
- Perform quality control of submitted fingerprint and palm prints.
Qualifications
Required Qualifications:
- Must have a High School Diploma or GED Equivalent
- Must maintain confidentiality.
If you have gotten this far and are thinking you do not qualify, consider again. It may be that lived experience, volunteer positions, or a combination of experience and education could demonstrate your ability to perform the duties within this job. If you are excited about this role but you’re not sure if your experience or held credentials align perfectly with every qualification in the job description, we encourage you to apply anyway and contact the HR Consultant below to discuss your situation specifically. You may just be the needed candidate for this or other roles.
Why work for the Washington State Patrol?
- A healthy life/work balance by offering flexible schedules and telework options for most positions.
- An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
- Continuous growth and development opportunities.
- Opportunities to serve your community and make an impact through meaningful work.
- Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
- Qualification for the Public Loan Forgiveness Program.
Supplemental Information
This recruitment may be used to fill multiple vacancies.
For more information regarding how to apply for this position, please click here (Download PDF reader).
For more information regarding how to apply for this position, please click here (Download PDF reader).
Applicants claiming veterans preference must attach a copy of their DD214 (SSN must be blacked out). If you do not provide the required documentation, the veterans preference will not be awarded. Please click here to determine your eligibility.
WSP Policy 1.04.020 - WSP does not engage in, or assist with, civil immigration enforcement, therefore; In no stage of the hiring process will the immigration status of family members of the candidate be investigated by the Washington State Patrol.
Questions?
Please contact Kelcie Westley at 360-704-2302 or via email at kelcie.westley@wsp.wa.gov
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