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Customer Service Representative

Waste Connections
Lily, KY Full Time
POSTED ON 1/25/2025 CLOSED ON 2/23/2025

What are the responsibilities and job description for the Customer Service Representative position at Waste Connections?

We are seeking a Customer Service Representative to join our team at Waste Connections. In this role, you will work closely with other departments to resolve customer disputes and provide top-notch service.

Key Responsibilities:

  • Interview customers and record interview information into the computer system for customer service purposes.
  • Communicate with customers via phone and in-person to receive orders for installation, activation, discontinuation, or changes in service.
  • Demonstrate proficiency in using software applications to efficiently manage customer interactions.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Proficiency in using computer software applications.
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