What are the responsibilities and job description for the Customer Service Representative position at Waste Connections?
We are seeking a Customer Service Representative to join our team at Waste Connections. In this role, you will work closely with other departments to resolve customer disputes and provide top-notch service.
Key Responsibilities:
- Interview customers and record interview information into the computer system for customer service purposes.
- Communicate with customers via phone and in-person to receive orders for installation, activation, discontinuation, or changes in service.
- Demonstrate proficiency in using software applications to efficiently manage customer interactions.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Proficiency in using computer software applications.
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