What are the responsibilities and job description for the Office Administrator position at Waste Connections?
Location: Elkhart, IN
Job Type: Full-time
Salary: $22
About The Role
Waste Connections seeking a Office Administrator to join our team and provide top-notch support to our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.
Key Responsibilities
✔ Previous customer service experience or office admin preferred (but not required)
✔ Strong verbal and written communication skills
✔ Ability to multitask and work in a fast-paced setting
✔ Proficiency in Microsoft Office and customer service software
✔ Problem-solving and conflict-resolution skills
✔ High school diploma or equivalent (college degree a plus)
Benefits
✨ Competitive salary & performance bonuses
✨ Health, dental, and vision insurance
✨ Paid time off & holidays
✨ Career growth opportunities
✨ Employee discounts & perks
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Job Type: Full-time
Salary: $22
About The Role
Waste Connections seeking a Office Administrator to join our team and provide top-notch support to our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Provide accurate product and service information
- Resolve customer issues efficiently and professionally
- Maintain customer records and update account information
- Collaborate with other departments to address customer concerns
- Follow company policies and procedures to ensure customer satisfaction
- Accepting payments from customers, researching customer billing inquiries and updating customer account information.
- Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
- Data Entry
✔ Previous customer service experience or office admin preferred (but not required)
✔ Strong verbal and written communication skills
✔ Ability to multitask and work in a fast-paced setting
✔ Proficiency in Microsoft Office and customer service software
✔ Problem-solving and conflict-resolution skills
✔ High school diploma or equivalent (college degree a plus)
Benefits
✨ Competitive salary & performance bonuses
✨ Health, dental, and vision insurance
✨ Paid time off & holidays
✨ Career growth opportunities
✨ Employee discounts & perks
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Salary : $22
