What are the responsibilities and job description for the Waste Management Liaison position at Waste Connections?
About the Role
We are looking for a highly organized and detail-oriented Waste Management Liaison to join our customer service team. As a key liaison between customers and internal departments, you will be responsible for ensuring timely and effective resolution of customer complaints and issues.
Main Responsibilities
- Collaborate with cross-functional teams to investigate and resolve customer complaints
- Interview customers to gather information and document conversations
- Communicate clearly and professionally with customers via phone and in-person to address their concerns and provide solutions
- Utilize software applications to track customer interactions and resolve issues efficiently
Why Join Us?
At Waste Connections, we value our employees and offer a dynamic work environment that fosters growth and development. We believe in empowering our team members to take ownership of their work and make a meaningful impact in the community. If you are a driven and customer-focused individual who shares our commitment to excellence, we invite you to join our team.
