What are the responsibilities and job description for the Customer Service Coordinator position at Waste Pro?
**About Us:**
Waste Pro is a reputable provider of waste management services in the region. Our team is committed to delivering exceptional service to our customers and exceeding their expectations.
**Job Description:**
This position requires a skilled and knowledgeable customer service representative who can provide top-notch service to our residential and commercial customers. The ideal candidate will have excellent communication skills and be able to respond to customer inquiries in a professional and courteous manner.
**Responsibilities:**
- Answer inbound calls from customers regarding their waste management services
- Resolve customer issues and complaints in a timely and effective manner
- Provide quotes for new customers and establish new accounts
- Develop and implement solutions to improve customer satisfaction
**Requirements:**
To succeed in this role, you should have strong interpersonal skills and be able to work effectively in a team environment. A background in customer service or a related field is an asset.