Office Supervisor

ESSENTIAL JOB FUNCTIONS: * Manage all administrative functions in the office. * Work with the billing clerk to ensure the accurate billing of all customers in the market area. * Prepare and input monthly billing journal entries * Manage the credit processing procedures. * Oversee the customer service department. Manage scheduling, training and observations of the Customer Service Representatives. * Oversee the coding and processing of all payables and submit for approval. * Work with the Collections department to ensure timely collection of all customer accounts to ensure timely and adequate cash flows. * Complete weekly accounts receivable reports and review with management to develop action plans for improvement in DSO results. * Ensure segregation of duties in the office. * Manage timely and accurate deposits for local payments * Maintain professionalism when communicating with all customers and employees * Prepare accurate monthly revenue projections for management team review. * Ensure disposal invoices are reconciled to the Tower billing/dispatch system. * Ensure monthly and quarterly franchise reports are completed and filed. * Assist in gathering, verifying and inputting all financial and statistical data into the system for productivity reporting. * Assist in the restructure of Tower reports as needed for financial and operational analysis. Generate reports for new/lost business, changes in service, etc. * Assist Sales in the maintenance of Sales Contracts, including tracking expiration dates.. * Support or perform Payroll and H/R functions in a timely manner to ensure accuracy. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA. * Any additional job duties that may be assigned by the Supervisor. WORK ENVIRONMENT: Normal setting for this job is: office setting. QUALIFICATIONS: Education and Experience * Prior office management experience is required. * Accounting experience is required * AA or AS Degree preferred * Ability to maintain relationships with our customers, vendors, and co-workers while effectively communicating and resolving issues * Ability to work in an organized manner * Strong computer skills with the ability to learn new computer programs * Ability to Maintain a professional atmosphere while working with Management, Corporate, and Local Staff Special Considerations/Physical Work Requirements:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day; * Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;