Front Office Check in and Receptionist

Position Summary

The duty of the Front Office Staff is to provide exceptional customer service by ensuring a positive patient experience for new and seasoned patients alike. This may include but is not limited to:

Hours

10:30am to 7pm, Monday through Friday

Qualifications

• High school diploma or equivalent or higher education

• Computer proficiency with Windows and Outlook experience

• Good decision-making, communication, and organizational skills

• Must be able to work independently

• Must be able to multi-task and be flexible to accommodate the needs of their department due to the ever changing healthcare field

Job Responsibilities

· Promote the mission, vision, and values of the organization in a professional manner.

· Complies with policies and procedures; adheres to safety guidelines to ensure a safe work and patient care environment.

· Recognizes and responds to opportunities for improvement.

· NBSTSA shall satisfy the requirements of this subsection.

· Registering and/or updating patient registrations completely and accurately

· Checking-in

· Ensuring all check-in paperwork is completed and scanned into the EMR system in a timely manner

· Verifying all patient demographic and insurance information is correct

· Collecting any copay or coinsurance due at time of service

· Maintaining confidentiality of patient information

· Represent the organization in a positive and professional manner at all times.

· Responsible for knowing and following the standards established by HIPAA.

· Other Duties as Assigned.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Medical Office: 1 year (Preferred)

Ability to Commute:

• Kingsport, TN 37663 (Required)

Ability to Relocate:

• Kingsport, TN 37663: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $16