Food Services Manager

For Water Street Mission to fulfill its mission and purpose, it is critical for all staff to participate in the development and maintenance of a healthy Christian Community. By living out our faith with one another and creating a space where our guests are invited to experience that community with us, we participate in lives being restored. Even as some positions have minimal direct contact with guests, each staff member has an essential role in forming and maintaining Christian community. The love of Christ, evidenced in our Water Street community, is the real impetus for change with our guests.

Job Summary: Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in service, food quality, and sanitation in a team environment in the dining hall at Water Street Mission. Supervises the food inventory, preparation and waste management processes for the mission. Provides spiritual leadership to all staff, volunteers, and guests.

FLSA: Full-time, Exempt

All Water Street Mission staff must be:

• Willing to sign the Water Street Ministries' Statement of Faith

• A current and active member and/or regular attendee of a local church.

• Able to fully support the Water Street Mission's core values and ministry philosophy.

Reports to: Vice President Logistics & Operations

Essential Functions:

Culture and Values

• Share the Good News of Jesus Christ in words and actions with people we serve, communicating hope and dignity.

• Walk alongside fellow WSM staff in Christian community as we journey toward maturity.

• Encourage restoration in the lives of coworkers and guests, recognizing we are each restored by God to become restorers.

• Provides spiritual leadership and fosters a spiritual environment in the food services department.

• Has a desire to unlock the God-given potential within each guest, volunteer, and staff member.

Role Specific Responsibilities

• Directly supervises the Head Chef and all kitchen staff.

• Works in collaboration with the VP of Logistics & Operations creating annual operating budget

• Completes monthly review and analysis of department audit trails for accuracy and controlling costs

• Actively collaborates with all WSM ministries and the Leadership Team to align food services with the vision of the mission, offering dignified meals in a way that fosters community & safety

• Collaborates with VP Logistic & Operations to complete reports as needed

• Evaluates kitchen efficiencies and implements operational improvements

• Oversees the processing Gift in Kind donations, such as food, kitchen equipment and other supplies

• Ensures donations meet quality and safety standards, rejecting items that are expired, unsafe or inappropriate.

• Controls costs through the efficient ordering of those items necessary to supplement donated food; purchases product as necessary in coordination with the Director of Warehouse

• Oversees the organization of the cooler and freezer

• Reports maintenance problems promptly, advises supervisor of negative food service impacts

• Coordinates volunteer schedules with the Volunteer Coordinator

• Coordinates guest schedules for kitchen duties with the Career and Finance and maintains daily attendance registers for guests

• Encourages the guests and is actively supportive of guests as a part of the Water Street Mission staff team

• Ensures staff time and attendance records, schedules, & interdepartmental communications are completed timely

• Works in coordination with other WSM staff at all times to identify, report and respond appropriately to any potential threats to the safety and wellbeing of guests.

Education/Skills: Bachelor's Degree in Food Services Management or culinary degree preferred, High School degree or equivalent mandatory, Servsafe certified, five or more years of supervisory experience in a high-volume food service environment. Valid PA driver's license required.

Physical Demands:

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• Stand and walk- Continuously

• Use of fine motor skills- Continuously

• Bend, squat, kneel, and reach- Continuously

• Lift and/or move up to 50 pounds- Occasionally

• Exposed to hot, wet or humid conditions, works near moving mechanical parts- Frequently

• Early morning, late evening, and weekend shifts- Occasionally

Christian Life:

Water Street Mission is a privately funded 501(c) 3 non-profit, evangelical Christian ministry. Our designated purpose is religious and we are a Christ-centered ministry that is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and purpose statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission.

Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed.

Adhere to the Water Street Mission Employee Handbook.

Above all, holds a love for Jesus and a recognition that ministry takes precedent over tasks.